173 reviews
23 Ascot Avenue, Remuera, 1050, New Zealand
#compassionateCare#friendlyStaff#professionalTeam+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team for being friendly, compassionate and professional, with several saying staff were gentle, patient and reassuring with nervous, elderly or unwell pets. Many positive reviews mention thorough care, clear explanations, helpful advice and vets who listened carefully. Convenience was also praised when the clinic fitted pets in at short notice, offered weekend appointments, and had easy booking and free parking.
💬Common Feedback & Suggestions
The reviews are mostly positive, but a small group of owners raised serious concerns about cost, communication and clinical judgement. A few felt treatment or medication was very expensive, one owner said a replacement medication process was poorly communicated, and another was turned away after arriving seven minutes late despite trying to call ahead. Some less positive reviews also described feeling rushed, receiving advice they disagreed with, or believing health problems were missed.
🏥Clinic Specialties
- Cat care and diagnostics
- Puppy and dog vaccinations
- Desexing with risk discussion
- Senior pet end-of-life care
- Accident and urgent weekend appointments
- Vomiting and practical phone advice
🏷️Keywords
#compassionateCare#friendlyStaff#professionalVets#clearCommunication#gentleHandling#thoroughExams#weekendAppointments#easyBooking#freeParking#shortNoticeAppointments#aftercareSupport#pricingConcerns#communicationDelays#lateArrivalPolicy#mixedClinicalFeedback
Overall Ratings
* Aspects marked with an asterisk are mentioned in too few reviews — scores are indicative only.
🐾Tips for Pet Owners
- Ask for a clear estimate before treatment, tests or replacement medication, as several owners mentioned high costs.
- Arrive early for appointments, as one review reported being turned away after arriving a few minutes late.
- For urgent or accident-related visits, call about weekend availability; several owners were seen on Saturday or Sunday.
- If your pet has existing health conditions, ask the vet to talk through risks and aftercare in detail.
- For complex or serious illness, ask about treatment options and follow-up plans so you are comfortable with the recommendation.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
5-Fluorouracil (5-FU) Toxicosis
Abscessation
Acetaminophen (APAP) Toxicosis
Actinomycosis and Nocardia
Acute Abdomen
Acute Diarrhea
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:00〜18:00 | |||||||
| 08:00〜18:30 | |||||||
| 09:00〜17:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Parking
P+R 240 Orakei Road
151m240 Orakei Road, Remuera, Auckland 1050, New Zealand
266 Orakei Rd Parking
161m266 Orakei Road, Remuera, Auckland 1052, New Zealand
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Remuera Veterinary Hospital is in Remuera, Auckland 1050. No train, ferry or light-rail station was found within easy walking distance, so driving or checking Google Maps for the nearest bus route is likely the most practical option. Street parking is typically available in Remuera, but check local signage before leaving your car.
Remuera Veterinary Hospital is open Monday to Thursday from 8:00 am to 6:30 pm, Friday from 8:00 am to 6:00 pm, and Saturday and Sunday from 9:00 am to 5:00 pm. Hours can change on public holidays, so call ahead to confirm before visiting.
You can contact Remuera Veterinary Hospital by calling (09) 529 2091. You can also visit the clinic website at http://www.vethospital.co.nz/remuera-vet/ for more information.
You can book an appointment with Remuera Veterinary Hospital by calling the clinic or using the information on its website. Reviews mention easy booking and some short-notice appointments, but availability can vary, especially for weekend or urgent visits.
Consultation fees vary by clinic in New Zealand and are not government-regulated. ACC does not cover pets, and there is no government-published veterinary fee schedule, so call Remuera Veterinary Hospital for a current quote and ask for an itemised written estimate before procedures, tests or medication. After-hours or urgent care fees are typically higher where offered. Pet owners may also want to ask generally about private pet insurance or payment-plan options, without assuming the clinic offers a specific provider.
Most New Zealand vet clinics commonly accept EFTPOS, Visa or Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay or Google Pay, and sometimes cash. Some clinics may also support pet-insurance claims or payment plans, so call ahead to confirm what Remuera Veterinary Hospital accepts before your visit.
Remuera Veterinary Hospital has review evidence of accident-related care, urgent weekend appointments and practical phone advice, but the source data does not confirm a dedicated after-hours emergency service. For urgent concerns, call to enquire about availability and ask what to do if your pet needs care outside normal opening hours.
Remuera Veterinary Hospital is rated 4.4 out of 5 from 72 reviews. Pet owners often praise the friendly, compassionate and professional team, gentle handling, clear explanations, weekend appointments and free parking. Some reviewers raised concerns about pricing, communication, late-arrival policy and clinical judgement, so it is sensible to ask clear questions about estimates, treatment options and follow-up plans.
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Last updated: 16 July 2026