84 reviews
393 West Street, Allenton, 7700, New Zealand
#compassionateCare#friendlyStaff#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team for being friendly, caring, helpful and professional, with many saying staff were good with anxious or unwell pets as well as supportive of owners during difficult end-of-life visits. Several reviews describe knowledgeable vets, thorough checks, good follow-up, strong animal handling, grooming work, vaccinations, desexing, puppy preschool and help with cats, dogs, rabbits and a horse. Long-time clients and repeat visitors frequently said they would return or recommend the clinic.
💬Common Feedback & Suggestions
The reviews are mostly positive, but pricing is the clearest recurring concern: several owners felt costs were high, unexpected or not discussed clearly enough before treatment, especially around tests, medication, emergency care or procedures. A few reviewers also raised serious concerns about poor answers, feeling pushed, difficulty with the emergency finance process, and one case where a skin mass was allegedly misidentified. Convenience feedback was limited, though one owner praised prompt service while another reported waiting and then being told they needed a booking for worm tablets.
🏥Clinic Specialties
- Small animal general practice
- Chronic pet health support
- End-of-life and euthanasia support
- Desexing and vaccinations
- Pet grooming and nail care
- Equine emergency care
🏷️Keywords
#caringStaff#friendlyTeam#knowledgeableVets#professionalService#clearAdvice#supportiveCare#endOfLifeCare#grooming#promptService#goodWithPets#followUpCalls#expensiveFees#costConcerns#unexpectedBills#recommendedByOwners
Overall Ratings
🐾Tips for Pet Owners
- Ask for a written estimate before tests, sedation, procedures or medication, as several reviews mention surprise costs.
- If your pet needs urgent care, check payment or finance requirements early, especially after hours or at weekends.
- For complex lumps, masses or ongoing symptoms, ask whether biopsy, further testing or a second opinion is appropriate.
- Grooming and puppy preschool are mentioned positively, so enquire ahead if you need these services.
- Allow a little extra time for counter purchases or medication requests, as one review suggests some items may require a booking.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
| Mon | Tue | Wed | Thu | Fri | Sat | Sun | |
|---|---|---|---|---|---|---|---|
| 08:30〜17:30 | |||||||
| 09:00〜13:00 |
⚠️
Hours notice
Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Canterbury Vets - Ashburton is located in Allenton, Ashburton, Canterbury 7700. No train, ferry or light-rail station was found within walking distance, so driving is likely the simplest option; you can also check Google Maps for the nearest local bus route. Street parking is typically available in this suburb, but check nearby signage before leaving your vehicle.
Canterbury Vets - Ashburton is open Monday to Friday from 8:30 am to 5:30 pm, and Saturday from 9:00 am to 1:00 pm. Sunday hours are not listed, so call ahead to confirm availability on Sundays and public holidays.
You can contact Canterbury Vets - Ashburton by phone on (03) 307 0686 or visit the clinic website at https://www.canterburyvets.co.nz/.
To book an appointment at Canterbury Vets - Ashburton, call the clinic or use the contact options on its website. It is sensible to book ahead for routine visits, grooming, puppy preschool, vaccinations, desexing, medication requests or if your pet has ongoing symptoms.
Consultation fees vary by clinic in New Zealand and are not government-regulated. ACC covers human personal injury only and does not cover pets, and there is no government-published veterinary fee schedule, so call the clinic for a current quote before your visit. For tests, sedation, procedures or medication, ask for an itemised written estimate; after-hours or emergency care is typically more expensive. Pet owners commonly rely on private pet insurance or payment-plan providers in general, but you should confirm any options directly with the clinic.
Most New Zealand vet clinics commonly accept EFTPOS, Visa / Mastercard, contactless tap-and-go such as payWave or PayPass, Apple Pay / Google Pay and cash, but call ahead to confirm Canterbury Vets - Ashburton's current payment options. Some clinics may also support pet-insurance claims or payment plans, so ask before treatment if you need this arranged.
Canterbury Vets - Ashburton is associated in the supplied information with equine emergency care, and reviews also mention emergency care discussions. If your animal needs urgent help, call ahead to check the current emergency or after-hours process, expected fees and any payment or finance requirements before attending.
Canterbury Vets - Ashburton provides small animal general practice services, chronic pet health support, end-of-life and euthanasia support, desexing, vaccinations, pet grooming and nail care. The supplied review information also mentions help with cats, dogs, rabbits and a horse, plus puppy preschool and follow-up care.
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Last updated: 16 July 2026