Rising Sun Veterinary Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the kind, patient team and a vet who explains options clearly without pressure. Many report swift same-day or after-hours care, fair and transparent pricing, and excellent outcomes—from accurate diagnoses to lifesaving surgeries and compassionate end-of-life support. Front-desk staff are frequently described as welcoming and accommodating.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive. A few owners reported trouble reaching the clinic after hours despite 24/7 listings and asked for better phone responsiveness; one also noted no follow-up after an urgent visit. There was a single complaint about upselling and one instance of cost being higher than expected, plus a rare medication miscommunication that was promptly corrected. Confirming after-hours availability, requesting written estimates, and clarifying follow-up plans would address these isolated concerns.

🏥Clinic Specialties

  • Emergency and after-hours care
  • Dentistry and dental procedures
  • Soft-tissue surgery and mass removals
  • Senior and end-of-life care
  • Internal medicine and diagnostics
  • Parvovirus and infectious disease care

🏷️Keywords

#compassionateCare#friendlyStaff#clearCommunication#patientWithSeniorsAndAnxiousPets#emergencyAvailability#sameDayAppointments#reasonablePricing#transparentEstimates#noPressureSales#surgicalExpertise#dentalCare#quickDiagnostics#endOfLifeCompassion#cleanFacility#phoneResponseIssues#followUpConcerns

Overall Ratings

🐾Tips for Pet Owners

  • Call ahead to confirm after-hours availability and how to reach the on-call vet, especially for emergencies.
  • Ask for a written, itemized estimate—reviews say quotes are transparent and options are provided.
  • Let the team know if your pet is anxious, elderly, or fearful; reviewers say staff are patient and gentle.
  • If you need quick care, mention the urgency—many reviewers were accommodated same day.
  • Before leaving, clarify the follow-up plan and who will call you with results or check-ins.
📊 **Overall Ratings** - Medical Expertise: 97% satisfied - Service Attitude: 95% satisfied - Convenience: 92% satisfied - Pricing: 94% satisfied - Cleanliness: 98% satisfied - Recommendability: 96% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the kind, patient team and a vet who explains options clearly without pressure. Many report swift same-day or after-hours care, fair and transparent pricing, and excellent outcomes—from accurate diagnoses to lifesaving surgeries and compassionate end-of-life support. Front-desk staff are frequently described as welcoming and accommodating. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive. A few owners reported trouble reaching the clinic after hours despite 24/7 listings and asked for better phone responsiveness; one also noted no follow-up after an urgent visit. There was a single complaint about upselling and one instance of cost being higher than expected, plus a rare medication miscommunication that was promptly corrected. Confirming after-hours availability, requesting written estimates, and clarifying follow-up plans would address these isolated concerns. 🏥 **Clinic Specialties** - Emergency and after-hours care - Dentistry and dental procedures - Soft-tissue surgery and mass removals - Senior and end-of-life care - Internal medicine and diagnostics - Parvovirus and infectious disease care 🏷️ **Tags** #compassionateCare #friendlyStaff #clearCommunication #patientWithSeniorsAndAnxiousPets #emergencyAvailability #sameDayAppointments #reasonablePricing #transparentEstimates #noPressureSales #surgicalExpertise #dentalCare #quickDiagnostics #endOfLifeCompassion #cleanFacility #phoneResponseIssues #followUpConcerns 🐾 **Tips for Pet Owners** - Call ahead to confirm after-hours availability and how to reach the on-call vet, especially for emergencies. - Ask for a written, itemized estimate—reviews say quotes are transparent and options are provided. - Let the team know if your pet is anxious, elderly, or fearful; reviewers say staff are patient and gentle. - If you need quick care, mention the urgency—many reviewers were accommodated same day. - Before leaving, clarify the follow-up plan and who will call you with results or check-ins.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

Condition info coming soon

Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

Condition info coming soon

Abortion, Termination of Pregnancy

Condition info coming soon

Breeding, Timing

View condition info

Cryptorchidism

Condition info coming soon

Contact

Official website
risingsunvh.ca/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

1515 Westgate Rd Unit 6, West Kelowna, BC V1Z 3X4

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Parking

Impark - Brookhaven Lot 276

783m
1775 Shannon Lake Rd, West Kelowna, BC V1X 7X9, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Rising Sun Veterinary Hospital is located at 1515 Westgate Rd Unit 6, West Kelowna, BC V1Z 3X4. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if you are driving, nearby parking includes Impark - Brookhaven Lot 276, about a 10-minute walk away.

Rising Sun Veterinary Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important if you need urgent, same-day, or after-hours care.

A phone number was not provided in the source information for Rising Sun Veterinary Hospital. You can visit the clinic website at http://www.risingsunvh.ca/ for current contact details.

To book an appointment at Rising Sun Veterinary Hospital, contact the clinic directly through its website or current contact details. If your pet needs quick care, mention the urgency, as reviews report that many owners were accommodated for same-day visits.

Veterinary consultation fees vary by clinic in Canada and are not set by a government fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate before procedures, and note that after-hours or emergency visits are typically higher; pet insurance and third-party payment plans may be worth asking about in general.

Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm what Rising Sun Veterinary Hospital currently accepts. Some clinics may also support pet-insurance claims or third-party payment-plan options, so ask in advance if you need that flexibility.

Rising Sun Veterinary Hospital is associated with emergency and after-hours care in the provided review summary. Because some owners reported trouble reaching the clinic after hours, call ahead to confirm availability and ask exactly how to reach the on-call veterinarian in an emergency.

Rising Sun Veterinary Hospital's listed areas include emergency and after-hours care, dentistry and dental procedures, soft-tissue surgery and mass removals, senior and end-of-life care, internal medicine and diagnostics, and parvovirus or infectious disease care. Call to enquire about whether a specific service is appropriate for your pet.

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Nearby Veterinary Clinics

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Last updated: July 29, 2026