524 reviews
194 Thorold Rd, , ON L3C 3V7
#compassionateCare#friendlyStaff#gentleHandling+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s equine expertise and compassionate bedside manner, noting they are knowledgeable, realistic, and great with horses and people. Many highlighted quick, reliable help in emergencies, timely service, and clear communication, including by phone and email. Long‑term clients expressed strong trust and loyalty, and several explicitly recommended the clinic. A few also appreciated that they don’t feel nickel‑and‑dimed.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with no recurring criticisms. There were few specifics about facility details or cleanliness beyond one compliment, and limited commentary on pricing levels aside from one noting fair value. Wait times and booking availability were not discussed in depth.
🏥Clinic Specialties
- Equine veterinary care and preventive medicine
- Emergency equine care and rapid response
- Pre-purchase examinations for race/sport horses
- On-site farm calls for horses
🏷️Keywords
#compassionateCare#knowledgeableVet#equineSpecialists#emergencyResponse#clearCommunication#trustworthy#friendlyTeam#timelyService#highlyRecommended#fairPricing#longTermClients#prePurchaseExams#afterHoursSupport#fastResponse#cleanFacility#greatWithHorses
Overall Ratings
🐾Tips for Pet Owners
- For urgent situations, call immediately—reviewers report very fast emergency response, even on holidays.
- If buying a horse from afar, ask about pre-purchase exams and coordinating findings by phone or email.
- Reach out with questions or concerns—the vet is described as accessible and willing to advise, sometimes outside regular hours.
- Mention if you have minis or special cases; reviewers noted successful care for a mini horse in an emergency.
- If you have multiple horses, plan ahead for farm visits; clients with several horses praised the team’s timely, professional care.
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Nugent Veterinary Services is located at 555 Forks Rd W, Welland, ON L3B 5K9. No subway, light-rail, or train station was found within walking distance, so driving is likely the easiest option; street parking is typically available in this area, but check local signage. You can also check Google Maps or the local transit agency for the nearest bus route.
Nugent Veterinary Services asks pet owners to call ahead to confirm current opening hours. This is especially important if you need urgent equine care, a farm call, or help outside regular business hours.
You can contact Nugent Veterinary Services by phone at (905) 735-4865. Reviewers mention clear communication by phone and email, especially for equine care questions, emergencies, and pre-purchase exam coordination.
To book an appointment at Nugent Veterinary Services, call to enquire about availability and the type of equine service you need. If you are requesting a farm call, emergency visit, or pre-purchase examination, be ready to share your horse’s location, symptoms or goals, and any timing constraints.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call Nugent Veterinary Services for a current quote, and ask for an itemized written estimate before procedures, farm calls, or pre-purchase examinations. After-hours or emergency care typically costs more than routine appointments. Pet insurance and third-party payment-plan options exist in Canada in general, but you should call ahead to confirm what applies to your visit.
Many Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but payment policies can vary. Call ahead to confirm accepted payment methods, and ask whether any pet-insurance claim support or third-party payment-plan options are available for your situation.
Nugent Veterinary Services is described in reviews as providing quick, reliable help in equine emergencies, including fast response and support outside regular hours. For an urgent horse health concern, call immediately to enquire about availability and next steps.
Nugent Veterinary Services focuses on equine veterinary care, including preventive medicine, emergency equine care, pre-purchase examinations for race or sport horses, and on-site farm calls for horses. Pet owners also mention practical advice, clear communication, and care for special cases such as miniature horses.
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Last updated: July 28, 2026