4.4
205 reviews
785 Goldstream Ave, , BC V9B 2X5
#compassionateCare#friendlyStaff#knowledgeableVet+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, knowledgeable team and their strong focus on animal behaviour. Reviews highlight thorough assessments, clear explanations, and detailed take‑home plans that equip owners with tools and confidence. Many report tangible improvements in reactive or anxious dogs and better harmony between cats within days to weeks, with staff described as patient and easy to talk to.
💬Common Feedback & Suggestions
A small amount of feedback was critical. One reviewer disliked that behavioural consults were conducted in a large back room with toys, a dog bed, and a couch, feeling it didn’t reflect a clinical setting, and another alleged an unethical email pressuring them to remove a negative review. Aside from these points, comments were overwhelmingly positive, with no recurring concerns about pricing, wait times, or cleanliness noted.
🏥Clinic Specialties
- Behavioural medicine and consults
- Reactive dog training and behaviour modification
- Anxiety and phobia management
- Multi-cat behaviour issues and introductions
- Pet boarding
🏷️Keywords
#compassionateCare#behaviouralExpertise#clearCommunication#thoroughAssessments#patientStaff#easyToTalkTo#positiveBehaviourChange#ownerEducation#reactiveDogs#anxietyPhobiaHelp#multiCatHouseholds#trainingSupport#recommendedByOwners#consultRoomConcerns#ethicalConcerns
Overall Ratings
🐾Tips for Pet Owners
- Bring your pet’s history and medical records—the team reviews them closely and takes a multifaceted approach.
- Expect a behaviour-focused consult with detailed homework; following the plan can yield improvements within days to weeks.
- If you prefer a more traditional exam room over a living‑room‑style consult space, ask about setup options when booking.
- For reactive or anxious dogs and multi‑cat conflicts, plan for ongoing training and check-ins to reinforce progress.
- If you’re considering boarding, inquire about availability and policies in advance.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
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Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
parking area
421m2020 Richmond Rd, Victoria, BC V8R 6R5, Canada
Lot G Public Parking
547mJubilee, Victoria, BC V8R 1J9, Canada
Parking Lot
569m1952 Bay St, Victoria, BC V8R 1J8, Canada
Royal Jubilee Contractor Parking
653m2310 Lee Ave, Victoria, BC V8R 6V5, Canada
Royal Jubilee Hospital Parking Lot E
762mJubilee North, Victoria, BC V8R 4Z3, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Kindheart Veterinary Behaviour Services is located at 1508 Bank St, Victoria, BC V8R 1B9. No public transit stop data was provided, so check Google Maps or BC Transit for current bus routes; if driving, nearby parking options include Lot G Public Parking, about a 7-minute walk away.
Kindheart Veterinary Behaviour Services asks pet owners to call ahead to confirm current opening hours. Hours may vary, so confirm before visiting or booking.
You can contact Kindheart Veterinary Behaviour Services through its website at https://www.kindheartvetbehaviour.com/. A phone number was not provided in the source information.
To book an appointment at Kindheart Veterinary Behaviour Services, use the clinic website or call to enquire about availability. Bring your pet’s medical history and records, as the team reviews them closely for behaviour consultations.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate for any procedures or behaviour plans; pet insurance and third-party payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm what Kindheart Veterinary Behaviour Services accepts and whether any insurance claim or payment-plan options are available.
Kindheart Veterinary Behaviour Services focuses on behavioural medicine and consults, including reactive dog training and behaviour modification, anxiety and phobia management, multi-cat behaviour issues and introductions, and pet boarding.
Yes, nearby parking options were listed within walking distance of Kindheart Veterinary Behaviour Services. Options include a parking area about a 5-minute walk away, Lot G Public Parking about a 7-minute walk away, and another parking lot about a 7-minute walk away.
Kindheart Veterinary Behaviour Services is rated 4.8 out of 5.0 from 32 reviews. Pet owners often praise the compassionate, knowledgeable team, thorough assessments, clear explanations, and detailed take-home plans, especially for reactive or anxious dogs and multi-cat behaviour concerns.
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Last updated: July 28, 2026