Crescent Falls Veterinary Hospital

What owners report about visiting

1 community reports|1/5 details added|Updated 9/2

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

Now collecting the questions owners want answered.

Have you been to this clinic?

Answer a few questions in about 30 seconds to help the next owner decide.

All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

Light up the pet care map together

This clinic still has some missing info — help more pets find a clinic their families can trust.

Clinic map clarity

Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the friendly, compassionate team and vets who take time to explain treatment plans and answer questions without rushing. Many highlighted strong clinical outcomes, from accurate diagnoses and successful surgeries (including knees and dental) to solving issues other clinics couldn’t, plus thoughtful follow-up calls after visits. Reviewers also appreciated being fit in quickly for urgent problems and a cost‑conscious approach that avoids unnecessary tests.

💬Common Feedback & Suggestions

While reviews are overwhelmingly positive, a few owners felt there was upselling for tests or products, and a small number found pricing high. There are isolated but serious complaints about medical errors or negligence (e.g., vaccine dosing concerns, a nerve hit during vaccination, and a case leading to vision loss). Access frustrations included occasional long waits, being turned away (especially for non-existing clients), and limited in‑house after‑hours emergency options. These concerns were rare compared to the volume of praise but are worth noting.

🏥Clinic Specialties

  • Orthopaedic knee surgeries
  • Dentistry and dental surgery
  • Preventive care and vaccinations
  • Dermatology and hot spots/allergies
  • Ear infection diagnosis and treatment
  • Diabetes management for cats

🏷️Keywords

#compassionateCare#friendlyStaff#knowledgeableVets#thoroughExams#clearCommunication#followUpCalls#sameDayAppointments#costConsciousApproach#reasonablePricing#upsellingConcerns#emergencyAccessMixed#longWaits#cleanFacility#endOfLifeCompassion#successfulSurgeries

Overall Ratings

🐾Tips for Pet Owners

  • Ask about options and estimates—reviewers noted the team often suggests cost‑effective treatments before expensive tests or imaging.
  • Call early for urgent issues and request the cancellation list; many pets were fit in same day and some owners received after‑hours advice.
  • Expect a check‑in call after appointments; make sure your contact details are up to date and keep your phone handy.
  • If recommended tests or products feel extensive, ask which are essential versus optional to address any upselling concerns.
  • Confirm policies for new clients and after‑hours emergencies ahead of time; you may need to use a separate emergency hospital.
📊 **Overall Ratings** - Medical Expertise: 80% satisfied - Service Attitude: 92% satisfied - Convenience: 84% satisfied - Pricing: 83% satisfied - Cleanliness: 95% satisfied - Recommendability: 89% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the friendly, compassionate team and vets who take time to explain treatment plans and answer questions without rushing. Many highlighted strong clinical outcomes, from accurate diagnoses and successful surgeries (including knees and dental) to solving issues other clinics couldn’t, plus thoughtful follow-up calls after visits. Reviewers also appreciated being fit in quickly for urgent problems and a cost‑conscious approach that avoids unnecessary tests. 💬 **Common Feedback & Suggestions** While reviews are overwhelmingly positive, a few owners felt there was upselling for tests or products, and a small number found pricing high. There are isolated but serious complaints about medical errors or negligence (e.g., vaccine dosing concerns, a nerve hit during vaccination, and a case leading to vision loss). Access frustrations included occasional long waits, being turned away (especially for non-existing clients), and limited in‑house after‑hours emergency options. These concerns were rare compared to the volume of praise but are worth noting. 🏥 **Clinic Specialties** - Orthopaedic knee surgeries - Dentistry and dental surgery - Preventive care and vaccinations - Dermatology and hot spots/allergies - Ear infection diagnosis and treatment - Diabetes management for cats 🏷️ **Tags** #compassionateCare #friendlyStaff #knowledgeableVets #thoroughExams #clearCommunication #followUpCalls #sameDayAppointments #costConsciousApproach #reasonablePricing #upsellingConcerns #emergencyAccessMixed #longWaits #cleanFacility #endOfLifeCompassion #successfulSurgeries 🐾 **Tips for Pet Owners** - Ask about options and estimates—reviewers noted the team often suggests cost‑effective treatments before expensive tests or imaging. - Call early for urgent issues and request the cancellation list; many pets were fit in same day and some owners received after‑hours advice. - Expect a check‑in call after appointments; make sure your contact details are up to date and keep your phone handy. - If recommended tests or products feel extensive, ask which are essential versus optional to address any upselling concerns. - Confirm policies for new clients and after‑hours emergencies ahead of time; you may need to use a separate emergency hospital.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Abortion, Spontaneous (Early Pregnancy Loss)-Cats

Condition info coming soon

Abortion, Spontaneous (Early Pregnancy Loss)-Dogs

Condition info coming soon

Abortion, Termination of Pregnancy

Condition info coming soon

Breeding, Timing

View condition info

Cryptorchidism

Condition info coming soon

Contact

Official website
crescentfallsvet.com/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

2800 45th Ave, Vernon, BC V1T 3N4

Open in Google Maps

Parking

Impark - Asian Ave Restaurant Lot 85

648m
4101 32 St, Vernon, BC V1T 5P3, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Crescent Falls Veterinary Hospital is located at 2800 45th Ave, Vernon, BC V1T 3N4. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if you are driving, nearby parking includes Impark - Asian Ave Restaurant Lot 85, about an 8-minute walk away.

Crescent Falls Veterinary Hospital asks pet owners to call ahead to confirm current opening hours. Hours may change, so confirm before travelling to the clinic.

A phone number was not provided in the source data. You can visit the clinic website at http://crescentfallsvet.com/ for contact options and current clinic information.

To book an appointment at Crescent Falls Veterinary Hospital, contact the clinic through its website or call to enquire about availability. Reviews mention same-day appointments and urgent fit-ins in some cases, but availability should be confirmed directly with the clinic.

Consultation fees vary by clinic and are not regulated by a government-published veterinary fee schedule in Canada. Provincial health insurance does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate before procedures; pet insurance and third-party payment plans may be worth asking about in general, but confirm options directly with the clinic.

Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may support pet-insurance direct claims or third-party payment plans, so call ahead to confirm Crescent Falls Veterinary Hospital's current payment options.

Crescent Falls Veterinary Hospital is associated with orthopaedic knee surgeries, dentistry and dental surgery, preventive care and vaccinations, dermatology for hot spots and allergies, ear infection diagnosis and treatment, and diabetes management for cats.

Crescent Falls Veterinary Hospital is rated 4.7 out of 5.0 from 146 reviews. Pet owners often praise the compassionate team, clear explanations, successful surgeries, follow-up calls, cleanliness, and cost-conscious approach, while a smaller number mention pricing concerns, upselling worries, wait times, and limited in-house after-hours emergency access.

Help with one question

Your report helps the next owner feel a little more certain.

Have you ever been seen here successfully without a reservation?

Based on 0 owner reports

Anonymous, about 3 seconds

Nearby Veterinary Clinics

Source: Google Maps
Last updated: July 28, 2026