4.3
51 reviews
8707 Dufferin St Unit 5, Thornhill, ON L4J 0A2
#compassionateCare#knowledgeableVet#thoroughDiagnostics+12
Dufferin/Rutherford Veterinary Hospital
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vet’s knowledge, honesty, and clear explanations, noting he doesn’t push unnecessary tests and provides practical options. Many cited successful outcomes in emergencies and surgeries, with multiple life‑saving interventions for dogs and cats. Reviewers also highlighted quick, efficient visits, same‑day urgent appointments (including weekends), and caring, professional staff who follow up after procedures.
💬Common Feedback & Suggestions
While reviews are largely positive, a minority reported concerns about cost transparency and pricing, including unexpected fees, perceived upselling, or being charged multiple exam fees. A few felt rushed or under‑informed, citing brief exams or limited explanations, and there were isolated complaints about miscommunication on estimates and referrals. Rare but serious criticisms mentioned misdiagnosis or adverse outcomes, including one account alleging a pet’s death and another noting refusal to treat an eye issue. Improving upfront estimates, communication, and follow‑through were common suggestions.
🏥Clinic Specialties
- Emergency and urgent care
- Soft‑tissue surgery (tumour removals and wound repair)
- Dentistry and dental extractions
- Spay and neuter procedures
- Internal medicine (pancreatitis, diabetes, urinary blockage)
- Compassionate end‑of‑life support
🏷️Keywords
#compassionateCare#lifeSavingInterventions#clearCommunication#honestAdvice#efficientService#emergencyAccess#thoroughExplanations#followUpCalls#friendlyStaff#shortNoticeAppointments#surgeryExpertise#dentalCare#fairPricing#costTransparencyIssues#occasionalUpsellingConcerns#longTermLoyalty
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues or weekends, call ahead—reviewers frequently secured same‑day care and even after‑hours accommodation.
- Ask for a written estimate and itemized breakdown before treatment to avoid cost surprises.
- Bring prior records and list your questions; owners say the vet explains options clearly when asked.
- Confirm any promised follow‑ups or referrals in writing and set a time frame for updates.
- If your pet is anxious, let staff know—many reviewers found the team gentle and accommodating during exams and procedures.
Other areas this clinic treats
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Conditions commonly treated here
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Opening Hours
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Dufferin/Rutherford Veterinary Hospital is located at 1611 Rutherford Rd #3, Concord, ON L4K 0C6 in Vaughan. The closest listed public transport option is Rutherford train station, about a 16-minute walk away; drivers should note that no nearby paid parking lot was found, but street parking is typically available in the area, so check local signage before leaving your vehicle.
Dufferin/Rutherford Veterinary Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important if you need urgent care, weekend availability, or a same-day appointment.
You can contact Dufferin/Rutherford Veterinary Hospital by phone at (905) 832-0011. Call ahead to confirm hours, appointment availability, directions, and whether your pet's concern can be seen the same day.
To book an appointment at Dufferin/Rutherford Veterinary Hospital, call the clinic to enquire about availability. Review feedback mentions same-day urgent appointments, including weekends, but availability should always be confirmed directly before going in.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as surgery or dental work, ask for an itemized written estimate in advance. After-hours or urgent-care fees are typically higher. Pet insurance and third-party payment-plan options may be available in Canada generally, but confirm any specific billing options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm Dufferin/Rutherford Veterinary Hospital's current payment options. Some clinics may also support pet-insurance claims or third-party payment plans, but do not assume these are available unless the clinic confirms them.
Review feedback indicates that Dufferin/Rutherford Veterinary Hospital has helped with emergency and urgent cases, and some owners reported same-day or after-hours accommodation. Because emergency availability can change, call ahead before visiting and ask what urgent-care fees or after-hours charges may apply.
Based on the review summary, Dufferin/Rutherford Veterinary Hospital is noted for emergency and urgent care, soft-tissue surgery such as tumour removals and wound repair, dentistry and dental extractions, spay and neuter procedures, internal medicine cases including pancreatitis, diabetes and urinary blockage, and compassionate end-of-life support.
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Last updated: July 28, 2026