Burrard Animal Hospital + Emergency

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the clinic for prompt, capable emergency care at all hours, with many pets seen right away and stabilized quickly. Reviewers highlight calm, compassionate staff who explain findings and options clearly, provide follow‑up calls, and handle anxious pets gently. Several note successful outcomes for poison ingestions, seizures, urinary blockages, infections and post‑op complications, and many appreciated care for rabbits, hamsters, guinea pigs and other small exotics, including ICU oxygen support with visitation.

💬Common Feedback & Suggestions

While most feedback is positive, a notable minority reported long waits or delayed appointments, and occasional triage or communication gaps. A few reviewers alleged misdiagnosis (especially around cardiac issues) or unnecessary testing, and some felt pricing was high or that quotes changed or included items they didn’t receive. Several accounts describe disappointing empathy or process around end‑of‑life care, and a few mention curt front‑desk interactions. One review cited a cleanliness lapse on discharge, though most comments on the facility were positive.

🏥Clinic Specialties

  • 24/7 emergency and urgent care
  • Exotic and pocket‑pet medicine (rabbits, hamsters, guinea pigs, rats, hedgehogs)
  • Toxic ingestion and poison management
  • Imaging and ultrasound diagnostics
  • Surgery and hospitalisation/ICU monitoring
  • Seizure and neurologic emergencies

🏷️Keywords

#emergencyCare#compassionateCare#clearExplanations#quickTriage#followUpCalls#exoticPetExpertise#icuOxygenCare#friendlyStaff#longWaits#highCosts#priceTransparency#misdiagnosisConcerns#endOfLifeSupport#cleanFacility#communicationGaps

Overall Ratings

🐾Tips for Pet Owners

  • Call ahead to ask about current wait times and triage; build extra time into your schedule in case emergencies delay appointments.
  • Request a written estimate and discuss which tests or treatments are essential; seek a second opinion if a complex diagnosis (e.g., heart disease) is uncertain.
  • If you have a rabbit, hamster or other exotic pet, confirm an exotics‑trained veterinarian is on duty before you go.
  • Ask the team to set expectations for updates and preferred contact method, especially if your pet is admitted.
  • For end‑of‑life visits, communicate your preferences (privacy, timing, aftercare fees) in advance to ensure the process matches your needs.
📊 **Overall Ratings** - Medical Expertise: 82% satisfied - Service Attitude: 81% satisfied - Convenience: 78% satisfied - Pricing: 61% satisfied - Cleanliness: 90% satisfied - Recommendability: 85% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the clinic for prompt, capable emergency care at all hours, with many pets seen right away and stabilized quickly. Reviewers highlight calm, compassionate staff who explain findings and options clearly, provide follow‑up calls, and handle anxious pets gently. Several note successful outcomes for poison ingestions, seizures, urinary blockages, infections and post‑op complications, and many appreciated care for rabbits, hamsters, guinea pigs and other small exotics, including ICU oxygen support with visitation. 💬 **Common Feedback & Suggestions** While most feedback is positive, a notable minority reported long waits or delayed appointments, and occasional triage or communication gaps. A few reviewers alleged misdiagnosis (especially around cardiac issues) or unnecessary testing, and some felt pricing was high or that quotes changed or included items they didn’t receive. Several accounts describe disappointing empathy or process around end‑of‑life care, and a few mention curt front‑desk interactions. One review cited a cleanliness lapse on discharge, though most comments on the facility were positive. 🏥 **Clinic Specialties** - 24/7 emergency and urgent care - Exotic and pocket‑pet medicine (rabbits, hamsters, guinea pigs, rats, hedgehogs) - Toxic ingestion and poison management - Imaging and ultrasound diagnostics - Surgery and hospitalisation/ICU monitoring - Seizure and neurologic emergencies 🏷️ **Tags** #emergencyCare #compassionateCare #clearExplanations #quickTriage #followUpCalls #exoticPetExpertise #icuOxygenCare #friendlyStaff #longWaits #highCosts #priceTransparency #misdiagnosisConcerns #endOfLifeSupport #cleanFacility #communicationGaps 🐾 **Tips for Pet Owners** - Call ahead to ask about current wait times and triage; build extra time into your schedule in case emergencies delay appointments. - Request a written estimate and discuss which tests or treatments are essential; seek a second opinion if a complex diagnosis (e.g., heart disease) is uncertain. - If you have a rabbit, hamster or other exotic pet, confirm an exotics‑trained veterinarian is on duty before you go. - Ask the team to set expectations for updates and preferred contact method, especially if your pet is admitted. - For end‑of‑life visits, communicate your preferences (privacy, timing, aftercare fees) in advance to ensure the process matches your needs.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Aortic Stenosis

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Aortic Thromboembolism

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Arteriovenous Fistula and Arteriovenous Malformation

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Atrial Fibrillation and Atrial Flutter

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Atrial Premature Complexes

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Contact

Official website
burrardvet.com/

Opening Hours

MonTueWedThuFriSatSun
00:00〜24:00
24H
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Hours notice

Actual hours may change on public holidays or unexpected situations. Please call ahead to confirm before visiting.

Map

Clinic Address

1788 W Broadway #105, Vancouver, BC V6J 1Y1

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Parking

Impark - Prospect Centre Lot 1386

29m
1788 W Broadway #802, Vancouver, BC V6J 1Y1, Canada

Denny’s Bar One Parking- Precise ParkLink

66m
1759 W Broadway, Vancouver, BC V6J 1Y2, Canada

Advanced Parking - West Broadway Lot 9101

117m
1700 W Broadway, Vancouver, BC V6J 1Y2, Canada

Advanced Parking - 1770 West 7th Avenue Lot 9177

185m
1770 W 7th Ave, Vancouver, BC V6J 4Z9, Canada

Parking Indigo Vancouver Lot 023 - Belmont Building

192m
1687 W Broadway, Vancouver, BC V6J 1X2, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Burrard Animal Hospital + Emergency is located at 1788 W Broadway #105, Vancouver, BC V6J 1Y1. No public transit station data was provided, so check Google Maps or the local transit agency for current bus or transit routes; if driving, nearby parking includes Impark - Prospect Centre Lot 1386, about a 0-minute walk away.

Public opening hours were not provided, so call ahead to confirm before visiting. The clinic is described as offering 24/7 emergency and urgent care, but it is still best to ask about current wait times and triage before going in.

The source data does not list a phone number for Burrard Animal Hospital + Emergency. You can use the clinic website at https://www.burrardvet.com/ to find current contact details and enquiry options.

To book an appointment at Burrard Animal Hospital + Emergency, contact the clinic through its website or current contact channels. For urgent or emergency visits, call ahead to ask about wait times, triage, and whether your pet should be seen right away.

Consultation fees vary by clinic and are not regulated; there is no government-published veterinary fee schedule in Canada, and provincial health insurance does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate for procedures, and note that after-hours or emergency fees are typically higher; pet insurance and third-party payment-plan options may be worth asking about in general terms.

Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm Burrard Animal Hospital + Emergency's current payment options. Some clinics may also support pet-insurance direct claims or third-party payment plans, so ask before treatment if this matters to you.

Burrard Animal Hospital + Emergency is described as offering 24/7 emergency and urgent care, exotic and pocket-pet medicine, toxic ingestion and poison management, imaging and ultrasound diagnostics, surgery, hospitalisation and ICU monitoring, and seizure or neurologic emergency care.

Burrard Animal Hospital + Emergency has a 3.8 out of 5.0 rating from 555 reviews. Pet owners often praise prompt emergency care, compassionate staff, clear explanations, follow-up calls, and exotic-pet experience, while some reviews mention long waits, pricing concerns, communication gaps, and concerns about diagnosis or end-of-life processes.

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Nearby Veterinary Clinics

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Last updated: September 16, 2026