89 reviews
402 Summerhill Ave, , ON M4W 2E4
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and vets who explain issues clearly, offer options without pressure, and follow through with effective care. Many highlighted gentle handling of anxious or shy pets, thorough exams, and successful treatments, especially dental work, along with deeply supportive end-of-life care. Several noted quick scheduling or same-day help in urgent situations and long-term trust built over years.
💬Common Feedback & Suggestions
A minority reported concerns about front-desk professionalism and communication, including unclear invoices, a cancelled appointment without notice, and occasional rudeness. Some felt prices were high or not transparent, and a few said they were turned away or faced long waits when the clinic was busy or for non-clients. Isolated comments mentioned a dirty exam room and hesitancy handling certain cats or small dogs, and a few felt service declined after ownership changes. Overall sentiment is strongly positive, but clearer billing and proactive booking would help.
🏥Clinic Specialties
- Dentistry and dental extractions
- End-of-life care and euthanasia support
- Fear-free handling for anxious pets
- Urgent and same-day appointments when available
- Puppy and kitten preventive care and vaccinations
- Prescription diets and nutrition guidance
🏷️Keywords
#friendlyStaff#compassionateCare#clearCommunication#noPressureUpselling#gentleWithAnxiousPets#effectiveTreatments#dentalCare#endOfLifeSupport#sameDayAppointments#emergencySupport#longTermClients#pricingConcerns#frontDeskIssues#appointmentDelays#cleanlinessMixed#corporateOwnershipChange
Overall Ratings
🐾Tips for Pet Owners
- Book routine visits early and ask to join a cancellation wait-list if you need a sooner slot.
- Request an itemized estimate before procedures to avoid billing confusion and discuss budget-friendly options.
- Let staff know if your pet is anxious; they offer gentle handling and can suggest fear-reducing strategies or medication.
- Call ahead for urgent or emergency needs to confirm capacity, especially if you’re a new client.
- Confirm payment expectations in advance so check-in and treatment proceed smoothly.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Deciduous Teeth, Persistent (Retained)
Dentigerous Cyst
Enamel Hypoplasia/Hypocalcification
Feline Stomatitis-Feline Chronic Gingivostomatitis (FCGS)
Gingival Enlargement/Hyperplasia
Halitosis
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Impark - Mirvish Village Parking Lot 546
154m581 Bloor St W, Toronto, ON M6G 1K3, Canada
Lippincott CP51
251m365 Lippincott St, Toronto, ON M5S 2P7, Canada
622-644 Markham St Parking
324m644 Markham St #622, Toronto, ON M6G 1K4, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Annex Animal Hospital is located at 716 Bathurst St, Toronto, ON M5S 2R4. The closest public transport listed is Bathurst subway station, about a 4-minute walk away; Christie subway station is also nearby, about an 8-minute walk away. Nearby parking includes Impark - Mirvish Village Parking Lot 546, about a 2-minute walk from the clinic.
Annex Animal Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important before urgent visits, holidays, or same-day appointment requests.
You can contact Annex Animal Hospital by phone at (416) 537-3128. Calling is the best way to confirm hours, appointment availability, urgent-care capacity, fees, and payment expectations.
To book an appointment at Annex Animal Hospital, call the clinic to ask about the next available visit. For routine care, book early and ask whether a cancellation wait-list is available if you need a sooner appointment.
Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; OHIP does not cover pets. Call Annex Animal Hospital for a current quote, and request an itemized written estimate before procedures such as dental work or treatments. If after-hours or urgent care is available, fees are typically higher. Pet insurance and third-party payment-plan options may help some owners manage costs, but availability should be confirmed directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, so call ahead to confirm what Annex Animal Hospital currently accepts.
Annex Animal Hospital is noted for urgent and same-day appointments when available, but capacity can vary. Call ahead before bringing in an urgent case, especially if you are a new client, so the team can confirm whether they can see your pet or advise on next steps.
Annex Animal Hospital is highlighted for dentistry and dental extractions, end-of-life care and euthanasia support, fear-free handling for anxious pets, puppy and kitten preventive care and vaccinations, prescription diets, and nutrition guidance.
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Last updated: July 28, 2026