140 reviews
430 Eglinton Ave W, , ON M5N 1A2
#compassionateCare#clearCommunication#thoroughExams+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate team and clear, thorough communication about diagnoses, treatment options, and next steps. Many highlighted gentle, low‑stress handling of anxious cats and seniors, helpful follow‑up calls, and the clinic’s willingness to accommodate urgent or same‑day needs. Several reviewers also appreciated strong expertise with small mammals and other exotics, and noted a clean, comfortable facility. Long‑term clients cited years of reliable, attentive care.
💬Common Feedback & Suggestions
The most common concern was pricing, with multiple reviews calling fees high and a few alleging upselling or unnecessary tests; some owners recommended requesting estimates or prescriptions to price‑shop medications. A number of reviewers reported inconsistent front‑desk service and communication—misbooked appointments, brusque or rude interactions, phone line outages without apology, and occasional lapses in follow‑up. There were a few reports of misdiagnosis or disagreements over diagnostic approach, particularly for exotics and birds. Overall sentiment is largely positive, but expectations around transparency, communication, and costs should be managed.
🏥Clinic Specialties
- Exotic and small mammal care (guinea pigs, hamsters, rabbits, hedgehogs)
- Avian and budgie care
- Senior pet and end‑of‑life support
- Emergency and same‑day appointments
- Internal medicine diagnostics (e.g., pancreatitis, endocrine disease)
- Cat‑friendly, low‑stress handling
🏷️Keywords
#compassionateCare#friendlyStaff#clearExplanations#thoroughExams#followUpCalls#emergencyFitIns#exoticPetExpertise#avianCareMixedReviews#catFriendlyHandling#seniorPetSupport#cleanComfortableClinic#highPrices#pricingTransparencyConcerns#frontDeskIssues#phoneLineProblems#longTermLoyalty
Overall Ratings
🐾Tips for Pet Owners
- Ask for written estimates upfront (consult fee, tests, meds) and request a prescription if you prefer to price‑shop medications.
- Book routine visits early, but call to ask about same‑day availability for urgent concerns; confirm the best callback number in case phone lines are busy.
- Bring prior medical records and a concise history to help the team focus diagnostics and avoid duplicate testing.
- If you have an exotic pet or bird, request an appointment with a vet experienced with that species and clarify the follow‑up plan.
- Use the on‑site parking and arrive a few minutes early so nervous pets can settle before the exam.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
5-Fluorouracil (5-FU) Toxicosis
Abscessation
Acetaminophen (APAP) Toxicosis
Actinomycosis and Nocardia
Acute Abdomen
Acute Diarrhea
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Precise ParkLink
228m333 Wilson Ave #103, North York, ON M3H 1T2, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Bathurst Animal Hospital is located at 352 Wilson Ave, North York, ON M3H 1S9, in Toronto. The closest listed public transit option is Wilson subway station, about a 12-minute walk away; nearby parking includes Precise ParkLink, about a 3-minute walk from the clinic.
Bathurst Animal Hospital asks pet owners to call ahead to confirm current opening hours. Hours can change for holidays, staffing, urgent cases, or appointment availability.
You can contact Bathurst Animal Hospital by phone at (416) 635-9090. Calling is the best way to confirm hours, appointment availability, fees, and whether the clinic can see your pet's species or concern.
To book an appointment at Bathurst Animal Hospital, call the clinic to enquire about availability. For exotic pets, birds, urgent concerns, or senior pets, ask whether a veterinarian experienced with that species or condition is available and confirm what records to bring.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate before procedures or diagnostics, and note that urgent or after-hours care is typically higher where available. Pet insurance and third-party payment-plan options exist in Canada, but availability should be confirmed directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, so call ahead to confirm Bathurst Animal Hospital's current payment options.
Reviews and clinic summary information mention emergency fit-ins and same-day appointments, but you should call to confirm whether Bathurst Animal Hospital can see your pet for an urgent issue at the time you need care. If your pet is having severe breathing trouble, collapse, uncontrolled bleeding, seizures, or another life-threatening emergency, seek immediate emergency veterinary care.
Yes, nearby parking is listed at Precise ParkLink, about a 3-minute walk from Bathurst Animal Hospital. Arriving a few minutes early may help nervous pets settle before their appointment.
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Last updated: July 28, 2026