4.3
530 reviews
112 Parliament St, , ON M5A 2Y8
#compassionateCare#knowledgeableVets#followUpCalls+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, clear communication, and ability to act quickly in true emergencies. Many highlighted the open-concept setup that lets you stay with your pet throughout care, as well as thoughtful end‑of‑life support. Numerous reviews cited strong outcomes in complex cases (from bloat and DKA to foreign‑body removals and cardiac/respiratory crises) and appreciated that the hospital is available 24/7. Several also noted that they treat a variety of exotics and small pets.
💬Common Feedback & Suggestions
While reviews are largely positive, recurring concerns include long wait times and queueing variability—some were seen within minutes while others waited several hours or left without being seen. A few owners of exotics (especially rabbits, ferrets, and some birds) reported disappointing handling or limited expertise, and several reviewers mentioned high costs or frustration with fee transparency and documentation. The open‑concept environment is valued by many but can be distressing for those uncomfortable seeing procedures or critical cases nearby. A handful of comments also mentioned logistics or communication gaps during very busy periods.
🏥Clinic Specialties
- 24/7 emergency and critical care
- Exotic and avian medicine
- Endoscopy and foreign‑body management
- Emergency surgery (e.g., bloat, stone removal)
- Cardiorespiratory stabilization
- Compassionate euthanasia and end‑of‑life care
🏷️Keywords
#compassionateCare#clearCommunication#openConceptClinic#stayWithYourPet#exoticsWelcome#lifeSavingCare#longWaits#transparentCosts#priceConcerns#cleanModernFacility#open24x7#quickTriage#endOfLifeSupport#skilledSurgery#multilingualSupport
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to check current wait times and ask to be added to the waitlist; triage means the most critical cases are seen first.
- Be prepared for an open‑concept treatment space; if you prefer privacy (especially for euthanasia), request a private room.
- Bring prior medical records and ask for an itemized estimate up front to align on diagnostics, treatment options, and costs.
- If you have an exotic pet, confirm by phone that an exotics‑experienced vet for your species is on duty before heading in.
- Let staff know if your pet is reactive or very anxious—they can accommodate handling and allow you to stay with your pet.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Empire Quay House Parking - Precise ParkLink
222m162 N Queen St, Etobicoke, ON M9C 1H4, Canada
Walmart Online Pick Up Parking lot
243m165 N Queen St, Etobicoke, ON M9C 1A7, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
VEG ER for Pets is located at 171 N Queen St Unit G1, Etobicoke, ON M9C 1A7, in Toronto. The closest listed public transit station is Dixie GO, a train station about a 25-minute walk away, so it is fairly far on foot; driving or checking local bus options in Google Maps or with the transit agency may be more practical. Nearby parking includes Empire Quay House Parking - Precise ParkLink, about a 3-minute walk away.
VEG ER for Pets is described as available 24/7 for emergency and critical care, but you should call ahead to confirm current hours, wait times, and triage conditions before going.
You can contact VEG ER for Pets by phone at (416) 531-8989. Calling ahead is especially useful for current wait times, emergency triage guidance, and confirming whether the right team is available for your pet's needs.
For VEG ER for Pets, call ahead to ask about current wait times and whether you can be added to the waitlist. Because this is an emergency clinic, pets are typically triaged so the most critical cases are seen first.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call to enquire about the current consultation fee, and ask for an itemized written estimate before procedures, diagnostics, surgery, or hospitalization. Because VEG ER for Pets offers 24/7 emergency care, after-hours or emergency fees are typically higher. Pet insurance and third-party payment-plan options may help some owners, but confirm any available options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay; some may also support pet-insurance claims or third-party payment plans. Call ahead to confirm the payment methods currently accepted at VEG ER for Pets.
Yes. VEG ER for Pets is described as offering 24/7 emergency and critical care, including urgent stabilization, emergency surgery, cardiorespiratory cases, and end-of-life support.
VEG ER for Pets is described as providing 24/7 emergency and critical care, exotic and avian medicine, endoscopy and foreign-body management, emergency surgery, cardiorespiratory stabilization, and compassionate euthanasia and end-of-life care.
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Last updated: July 28, 2026