26 reviews
2997 North Service Rd W, , SK S9H 3W7
#compassionateCare#friendlyStaff#helpfulTeam+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion and professionalism, noting clear explanations, thorough exams, and caring follow‑ups. Many reported being accommodated quickly for same‑day or urgent visits, with efficient diagnostics like X‑rays and strong outcomes from procedures such as spays and even an FHO surgery. End‑of‑life support was highlighted repeatedly as gentle, respectful, and well‑guided. Several comments also mentioned a very clean, well‑kept facility.
💬Common Feedback & Suggestions
Most concerns focused on costs, with some reviewers finding prices high, questioning duplicate exam fees for boosters, or describing inflexible payment policies for cremation keepsakes. A few isolated critiques mentioned a missed exam leading to a poor outcome, a perceived decline in service after a buyout, and one comment about limited patience with large dogs. Aside from these points, the overwhelming majority of feedback was positive about the care and service provided.
🏥Clinic Specialties
- Emergency and after‑hours care
- End‑of‑life and euthanasia support
- Orthopaedic surgery (FHO)
- Diagnostic imaging and X‑rays
- Spay/neuter and routine surgeries
- Dentistry and feline dental care
🏷️Keywords
#compassionateCare#knowledgeableVets#clearCommunication#thoroughExams#sameDayAppointments#emergencyAfterHours#endOfLifeSupport#followUpCalls#cleanFacility#friendlyStaff#quickDiagnostics#xRayServices#pricingConcerns#reasonablePrices#paymentPolicyIssues#patientWithNervousPets
Overall Ratings
🐾Tips for Pet Owners
- Call early—many reviewers were offered same‑day or urgent appointments when needed.
- Ask for an estimate and discuss options up front if you’re cost‑sensitive, and clarify payment policies in advance (especially for cremation or keepsake items).
- For emergencies or after‑hours needs, phone ahead; reviewers noted they were seen and supported outside regular hours.
- Bring prior medical records and don’t hesitate to ask questions—the team is praised for clear explanations of diagnoses and treatment options.
- If your pet is large or reactive, mention this when booking so staff can prepare; most reviews cite patient handling, especially with feisty cats.
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Last updated: August 5, 2026