4.2
218 reviews
6039 196 St #101, , BC V3S 7X4
#compassionateCare#fearFreeHandling#thoroughExams+11
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the specialist teams for life‑saving emergency and surgical care, including complex oncology, cardiology, neurology/IVDD, and orthopaedic cases. Many highlighted compassionate, patient-centred communication with clear explanations, frequent updates, and supportive end‑of‑life care that made difficult moments easier. Several noted smooth referrals, thorough diagnostics, and strong collaboration across departments. The facility itself is described as clean, organized, and professional.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, but a recurring concern is cost; several owners felt prices were very high or questioned the necessity of some tests and imaging. A few reported long waits during busy periods and occasional coordination or communication gaps between departments or after discharge. Isolated comments mentioned front‑desk communication challenges, a pet going home soiled, and an issue arranging remains after euthanasia. These were in the minority compared with the many strong endorsements.
🏥Clinic Specialties
- Emergency and critical care
- Orthopaedic surgery (TPLO/TTA)
- Neurology and spinal/IVDD surgery
- Oncology and cancer care
- Cardiology and heart disease management
- Rehabilitation and physiotherapy
🏷️Keywords
#lifeSavingCare#compassionateStaff#clearCommunication#specialtySurgery#oncologyExpertise#cardiologyTeam#neurologyAndIvdd#emergencyCare#endOfLifeSupport#thoroughExplanations#longWaits#highCosts#transparentEstimates#cleanFacility#reactiveDogHandling#followUpUpdates
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemized estimate and discuss alternatives or staging of tests up front, as costs can be high for specialty and emergency care.
- Call ahead for emergencies so the team can triage on arrival, and be prepared for waits when critical cases are ahead of you.
- Bring prior records, imaging, and a concise history to help specialists move quickly and avoid duplicate testing.
- If your pet is anxious or reactive, let staff know in advance; reviewers noted considerate low‑stress handling when flagged.
- For euthanasia or aftercare, ask about available options and confirm memorial/cremation preferences at the visit to avoid misunderstandings.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Boundary Bay Veterinary Specialty Hospital is located at 10436 173 St, Surrey, BC V4N 5H3. No public-transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, parking is not confirmed in the source data, so call ahead or check local signage when you arrive.
Boundary Bay Veterinary Specialty Hospital's opening hours are not listed in the provided data. Please call ahead to confirm current hours before travelling, especially for emergency or specialty visits.
The phone number was not provided in the source data. You can visit Boundary Bay Veterinary Specialty Hospital's website at https://bbvsh.com/ for current contact details.
To book an appointment at Boundary Bay Veterinary Specialty Hospital, use the clinic's website or call to enquire about the current booking process. For specialty care, bring prior records, imaging, referral information, and a concise medical history to help the team assess your pet efficiently.
Veterinary consultation fees in Canada vary by clinic and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote and ask for an itemized written estimate before procedures; because this hospital offers emergency and specialty care, after-hours or emergency fees are typically higher. Pet insurance and third-party payment-plan options may be available in general in Canada, but confirm any specific options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some may support pet-insurance direct claims or third-party payment plans. Call ahead to confirm which payment methods Boundary Bay Veterinary Specialty Hospital currently accepts.
Yes, the provided data lists emergency and critical care among Boundary Bay Veterinary Specialty Hospital's specialties. Call ahead for emergencies so the team can triage your pet on arrival, and be prepared for waits when more critical cases are being treated first.
Boundary Bay Veterinary Specialty Hospital's listed specialties include emergency and critical care, orthopaedic surgery such as TPLO and TTA, neurology and spinal or IVDD surgery, oncology and cancer care, cardiology and heart disease management, and rehabilitation and physiotherapy.
Boundary Bay Veterinary Specialty Hospital has a 4.1 out of 5 rating from 467 reviews in the provided data. Pet owners often praise the specialist teams, life-saving emergency and surgical care, compassionate communication, clean facility, and strong referral collaboration, while recurring concerns include high costs, waits during busy periods, and occasional communication or coordination gaps.
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Last updated: July 28, 2026