463 reviews
993 Fir St #79, , AB T8A 4N5
#compassionateCare#skilledSurgeons#emergencyAccess+13
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s caring, compassionate team and the way they treat pets like family, with frequent follow‑up calls and clear explanations. Many reported quick access in emergencies and same‑day bookings, and several described successful outcomes including life‑saving care, smooth surgeries, and helpful chronic‑care guidance. Prices were often described as reasonable and transparent compared with other clinics. Long‑time clients highlighted years of reliable, gentle care for dogs and cats.
💬Common Feedback & Suggestions
While the tone is largely positive, some reviewers raised concerns about pricing—citing unexpected add‑on fees, quotes that changed at checkout, or feeling overcharged for limited answers. A few serious medical complaints appeared, including alleged misdiagnoses, a distressing euthanasia experience, and one report of rough handling during imaging of a large, anxious dog. Cleanliness drew occasional criticism (e.g., visible blood on the floor, “cold” exam rooms). There was also some confusion over whether the clinic sees exotics like rabbits.
🏥Clinic Specialties
- Emergency and urgent care
- Soft‑tissue surgery (spay/neuter, hernia, wound repair)
- Laser therapy for pain/injury management
- End‑of‑life and euthanasia support
- Rabbit and small mammal care
- Rescue and foster animal care
🏷️Keywords
#compassionateCare#friendlyStaff#followUpCalls#clearCommunication#emergencyTriage#accommodatingScheduling#longTermClients#surgicalExpertise#lifeSavingCare#reasonablePricing#priceTransparencyMixed#pricingComplaints#rescueFriendly#cleanlinessConcerns#rabbitCare#knowledgeableVets
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—many reviewers were fit in immediately, even after hours, but phoning first helped the team prepare.
- Ask for a detailed written estimate and clarify potential add‑on fees before approving tests or procedures; confirm the quote again at checkout.
- If you have specific preferences for euthanasia (e.g., IV catheter) or aftercare, discuss the procedure and body‑holding/cremation policies in advance.
- For large or anxious pets needing imaging, ask about handling plans and sedation options to minimise stress.
- If injections (e.g., for diabetes) are challenging, request hands‑on teaching and discuss any viable alternatives or support before you leave.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Heritage Hills Veterinary Clinic is located at 665 Baseline Rd #50, Sherwood Park, AB T8A 5V9. No public transit station data was provided for this clinic, so check Google Maps or the local transit agency for current bus routes; if driving, parking is not confirmed, so call ahead or check local signage when you arrive.
Heritage Hills Veterinary Clinic’s opening hours were not listed in the source data. Please call ahead to confirm current hours before visiting, especially for urgent care or same-day appointments.
The source data does not list a phone number for Heritage Hills Veterinary Clinic. You can visit the clinic’s website at http://www.heritagehillsveterinaryclinic.com/ for current contact options.
To book an appointment at Heritage Hills Veterinary Clinic, use the contact options on the clinic’s website or call to enquire if you already have their current number. Reviewers mentioned accommodating scheduling and some same-day access for urgent concerns, but availability should be confirmed directly with the clinic.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule. Provincial health insurance does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate before approving procedures; after-hours or urgent care fees are typically higher. Pet insurance and third-party payment-plan options may help some owners manage costs, but confirm any available options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the source data does not confirm Heritage Hills Veterinary Clinic’s specific payment methods. Call ahead to confirm accepted payments, insurance claim support, or any third-party payment-plan options before your visit.
Heritage Hills Veterinary Clinic is associated in the source summary with emergency and urgent care, and reviewers mentioned quick access for urgent issues, including some after-hours help. Call ahead before arriving so the team can confirm availability and prepare for your pet’s condition.
The source summary lists emergency and urgent care, soft-tissue surgery such as spay, neuter, hernia and wound repair, laser therapy for pain or injury management, end-of-life and euthanasia support, rabbit and small mammal care, and rescue or foster animal care. If your pet is a rabbit, small mammal, or another exotic species, call ahead to confirm the clinic can see that species and condition.
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Last updated: August 4, 2026