297 reviews
15930 Old Simcoe Rd Unit 11, Port Perry, ON L9L 0A2, Canada
#compassionateCare#friendlyStaff#thoroughExams+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praise the team as kind, gentle, and deeply compassionate, with many long-time clients trusting them for years. Owners highlight clear explanations, good follow‑up (including update and check-in calls), and patient, accommodating care during difficult end‑of‑life visits. Several note strong outcomes and confidence in the vets’ skills across both small animals and horses, including dental work and farm calls.
💬Common Feedback & Suggestions
While most feedback is positive, a few reviews report concerns about urgency and triage in emergencies or the clinic being too busy to respond promptly. Some clients mention billing or policy frustrations, including price quotes not matching invoices, last‑minute prepayment requests, and occasionally higher costs. There are also isolated reports of administrative/medical errors (wrong medication, missed vaccination, delayed insurance submissions) and a delayed farm call that caused worry. Overall sentiment is favourable, but these issues suggest room for clearer communication around emergencies, scheduling, and billing.
🏥Clinic Specialties
- Compassionate end-of-life and euthanasia support
- Equine medicine and dentistry (farm calls)
- Canine and feline dental cleanings
- Emergency and after-hours care
- Preventive care and annual check-ups/vaccinations
🏷️Keywords
#compassionateCare#kindStaff#clearCommunication#thoroughExplanations#followUpCalls#longTermLoyalty#equineServices#dentalCare#emergencySupport#quickService#fairPricing#pricingConcerns#adminErrors#triageConcerns#appointmentIssues#cleanFacility
Overall Ratings
🐾Tips for Pet Owners
- For emergencies, call ahead to confirm they can triage your pet immediately; if breathing is compromised, consider going straight to an emergency hospital.
- For equine farm calls or procedures, request a written quote, confirm the arrival window, and ask about any prepayment policies in advance.
- Before leaving, double-check medications and vaccination records, and obtain copies of invoices and insurance forms so claims can be submitted promptly.
- If your pet has health risks (e.g., heart or airway issues), share full history and discuss anaesthesia and monitoring plans for dental or other procedures.
- During end-of-life visits, let the team know your preferences—they are accommodating and will give you the time and space you need.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Public Parking
693m214 Water St, Port Perry, ON L9L 1C4, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Port Perry Animal Hospital is located at 1816 Scugog St, Scugog, ON L9L 1H8, Canada. The closest listed public transport option is Curts Eastbound @ Port Perry Terminal, a bus stop about a 6-minute walk away. If you are driving, Public Parking is listed nearby at about a 9-minute walk from the clinic.
Port Perry Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting, as hours may vary.
You can contact Port Perry Animal Hospital by phone at (905) 985-7941 to ask about appointments, services, hours, estimates, or urgent care availability.
To book an appointment at Port Perry Animal Hospital, call the clinic to enquire about available appointment times and the type of visit your pet needs. For equine farm calls or procedures, ask about scheduling windows, written quotes, and any prepayment policies in advance.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call Port Perry Animal Hospital for a current quote, and ask for an itemized written estimate before procedures such as dental work or farm calls. Because the clinic offers emergency and after-hours care, after-hours fees are typically higher. Pet insurance and third-party payment-plan options may be available in the broader Canadian market, but you should confirm any payment arrangements directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm what Port Perry Animal Hospital currently accepts, including whether any pet-insurance direct claims or third-party payment plans are supported.
Port Perry Animal Hospital is listed as offering emergency and after-hours care. For urgent situations, call ahead to confirm they can triage your pet immediately; if your pet has compromised breathing or another critical concern, consider going directly to an emergency veterinary hospital.
Pet owner feedback for Port Perry Animal Hospital is generally favourable, with strong praise for kind, gentle, and compassionate care, clear explanations, follow-up calls, and support during end-of-life visits. Reviews also highlight confidence in the team’s work with small animals and horses, including dental care and farm calls, while some owners note concerns about emergency triage, scheduling, billing communication, and occasional administrative errors.
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Last updated: July 28, 2026