195 reviews
2684 Lakeshore Rd, Brights Grove, ON N0N 1C0
#compassionateCare#friendlyStaff#knowledgeableVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the warm, compassionate staff and a veterinarian who is thorough, informative, and clear in explanations. Many reported being seen very quickly for emergencies (including evenings, weekends, and holidays), with some life‑saving diagnoses and same‑day procedures, plus thoughtful next‑day follow‑ups. Reviewers also highlighted the clean, modern facility and a calm atmosphere that helped their pets feel at ease.
💬Common Feedback & Suggestions
A minority raised concerns about pricing, citing high urgent‑care fees or unexpected changes, though others appreciated transparency. There were complaints about phone responsiveness and being turned away near closing time, and a few felt the veterinarian’s bedside manner lacked compassion or became confrontational. One reviewer reported being unable to reach the clinic during a crisis and had to go elsewhere, and another described confusing or disappointing visits, suggesting some inconsistency in experiences. Overall sentiment is positive, but cost communication and end‑of‑day access could be clearer.
🏥Clinic Specialties
- Urgent and after-hours care
- Emergency surgery and minor procedures
- Diagnostics and imaging (x-rays and bloodwork)
- End-of-life and euthanasia support
- Internal medicine (pancreatitis, pneumonia/kennel cough)
- Allergy and dermatology issues
🏷️Keywords
#compassionateCare#caringStaff#thoroughExplanations#clearCommunication#quickTriage#afterHoursAccess#weekendHours#accommodatingScheduling#lifeSavingDiagnoses#followUpCalls#cleanModernClinic#transparentPricing#priceConcerns#rudePhoneManner#wouldRecommend
Overall Ratings
🐾Tips for Pet Owners
- For emergencies, call ahead and go promptly; they often see pets within minutes, but if it’s near closing or you can’t get through, have a backup plan (e.g., the nearest 24/7 emergency hospital).
- Ask for a written estimate and clarify what’s included before treatment, as urgent‑care fees can be higher and a few reviewers noted price changes.
- Bring your pet’s medical history and be prepared for diagnostics like x‑rays or bloodwork to speed decision‑making.
- If facing an end‑of‑life visit, communicate your expectations for time and compassion so the team can support you appropriately.
- Consider arranging pet insurance in advance; several owners mentioned discussing insurance options and found it helpful.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Sarnia Veterinary Urgent Care is located at 817 Phillip St, Sarnia, ON N7T 1Z7. The closest listed public transport option is Sarnia train station, about a 10-minute walk away; if you are driving, street parking is typically available in this area, but check posted signage before leaving your vehicle.
Sarnia Veterinary Urgent Care asks pet owners to call ahead to confirm current opening hours. This is especially important for urgent, evening, weekend, or holiday visits, as availability may change near closing time.
You can contact Sarnia Veterinary Urgent Care by phone at (519) 332-0007. Calling ahead is recommended for urgent cases so the team can advise whether they can see your pet promptly.
To book an appointment at Sarnia Veterinary Urgent Care, call to enquire about current availability. For urgent cases, call before travelling if possible, and bring your pet's medical history so the team can assess your pet more quickly.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, ask for an itemized written estimate before procedures, and expect urgent or after-hours care to typically cost more than a routine daytime visit; pet insurance and third-party payment-plan options may be worth researching in general, but confirm any options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm accepted methods, and ask whether any pet-insurance direct-claim or third-party payment-plan options are available before treatment.
Sarnia Veterinary Urgent Care is described as providing urgent and after-hours care, including emergency surgery, minor procedures, diagnostics, imaging, and support for serious medical issues. For emergencies, call ahead and go promptly; if you cannot reach the clinic or it is near closing, have a backup plan such as the nearest 24/7 emergency hospital.
Pet owner feedback is generally positive, with strong satisfaction reported for medical expertise, cleanliness, convenience, and compassionate care. Reviewers praised quick triage, thorough explanations, clean modern facilities, same-day urgent procedures, and follow-up calls, though some raised concerns about pricing, phone responsiveness, and access near closing time.
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Last updated: July 28, 2026