613 reviews
420 Allan St Unit 4, , AB T4R 2K7
#compassionateCare#thoroughExams#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praise the friendly, compassionate team and knowledgeable vets who take time to explain diagnoses, options, and aftercare clearly. Reviews highlight thorough examinations, gentle fear‑free handling of anxious pets, and effective care across vaccines, dentistry, surgeries, and chronic conditions. Many also note being fit in quickly for urgent concerns and receiving helpful follow‑up calls or texts after visits.
💬Common Feedback & Suggestions
Feedback is overwhelmingly positive, with only a few minor concerns raised. A small number of reviewers said it can be difficult to get through on the phone at times, and a couple felt certain services (like nail trims) had become expensive. There was one isolated report of a post‑surgical complication and perceived lack of accountability; otherwise, most clients say they would return and recommend the clinic.
🏥Clinic Specialties
- Dentistry and dental extractions
- Soft‑tissue surgery and spay/neuter
- Urgent care and same‑day appointments
- Chronic disease management (diabetes, Addison’s, allergies)
- Puppy and kitten care and vaccinations
- End‑of‑life and euthanasia support
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#thoroughExams#gentleHandling#anxiousPetsWelcome#promptUrgentCare#followUpCalls#fairPricing#pricingConcerns#phoneAccessIssues#longTermClients#dentalCare#endOfLifeSupport
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call ahead—reviews note they often provide triage advice and can fit pets in the same day.
- If your pet is anxious or reactive, mention it when booking; the team uses fear‑free techniques, extra time, and treats to keep visits calm.
- Ask for estimates and treatment options up front—clients report clear communication and cost‑saving alternatives (e.g., nail trims without sedation when safe).
- If phones are busy, try calling earlier in the day or be patient; several reviewers noted occasional difficulty getting through.
- If you have Trupanion insurance or buy pet food through the clinic, ask about direct billing and any reward points that can reduce costs.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
East Hill Dog & Cat Hospital is located at 3020 22 St #420, Red Deer, AB T4R 3J5. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, parking is not confirmed, so call ahead or check local signage when you arrive.
East Hill Dog & Cat Hospital's opening hours were not provided in the source data. Please call ahead to confirm current hours before visiting, especially for urgent concerns or same-day appointment needs.
A phone number was not provided in the source data. You can visit the clinic website at https://www.dogandcathospital.ca/?utm_source=organic+search&utm_medium=gbp for contact options and current clinic information.
You can book an appointment by contacting East Hill Dog & Cat Hospital through its website or by calling the clinic if you have its current number. For urgent issues, reviews suggest calling ahead for triage advice and to ask whether a same-day appointment is available.
Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote, and for procedures such as dentistry or surgery, ask for an itemized written estimate; urgent or after-hours care, where available, is typically more expensive. Pet insurance and third-party payment-plan options may help some owners manage costs, but confirm any specific billing options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, while some also support pet-insurance direct claims or third-party payment plans. The source data mentions asking about Trupanion direct billing and pet-food reward points, but you should call ahead to confirm current payment options.
East Hill Dog & Cat Hospital is described as offering urgent care and same-day appointments, but after-hours or 24-hour emergency service is not confirmed in the source data. For urgent symptoms, call ahead for triage advice and ask whether your pet can be seen the same day or should go to an emergency hospital.
East Hill Dog & Cat Hospital's listed service strengths include dentistry and dental extractions, soft-tissue surgery, spay and neuter procedures, urgent care, chronic disease management, puppy and kitten care, vaccinations, and end-of-life or euthanasia support. Reviews also mention care for anxious pets using gentle, fear-free handling techniques.
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Last updated: August 4, 2026