4.1
229 reviews
101 Klahanie Dr #102, , BC V3H 0C3
#compassionateCare#anxietyFriendly#holisticApproach+12
Gentle Journey
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s exceptional compassion, patience, and professionalism during at‑home end‑of‑life care. Reviewers highlighted clear, unhurried explanations, gentle handling, and the time and space provided to say goodbye, resulting in a peaceful, dignified passing in the comfort of home. Many also noted prompt, flexible scheduling and supportive communication from first contact through follow‑up.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with virtually no recurring problems reported. A few remarks focused on logistics rather than issues—most people mentioned rapid responses and even same‑day or late‑evening visits, while there’s limited detail on facility cleanliness or comprehensive pricing since the service occurs in the home. Overall, sentiment reflects strong satisfaction with both care and process.
🏥Clinic Specialties
- In-home euthanasia for dogs and cats
- End-of-life and palliative care guidance
- Quality-of-life consultations
- Private cremation coordination
- Same-day and short-notice house calls
🏷️Keywords
#inHomeEuthanasia#compassionateCare#gentleHandling#clearCommunication#patientExplanations#unhurriedProcess#responsiveScheduling#sameDayAvailability#professionalTeam#supportiveStaff#fairPricing#highlyRecommended#peacefulGoodbyes#houseCallVet#endOfLifeCare
Overall Ratings
🐾Tips for Pet Owners
- Reach out early if you think it may be time; they can discuss quality‑of‑life and timing, and may advise if it’s not yet time.
- If you need urgent help, ask about same‑day or evening availability, as many reviewers were accommodated on short notice.
- Prepare a calm, comfortable space at home and have loved ones present—the team allows unhurried time for goodbyes.
- Write down any questions in advance; the vet will explain each step and welcomes questions throughout the visit.
- Ask ahead about aftercare options such as private cremation to streamline arrangements.
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Impark - Newport Village Lot 1805
47m220 Newport Dr, Port Moody, BC V3H 5B8, Canada
Suter Brook Village Impark Parking Lot
289m121 Brew St, Port Moody, BC V3H 0E6, Canada
Impark - Eagle Ridge Hospital Lot 1504
368m475 Guildford Wy, Port Moody, BC V3H 5N2, Canada
Impark - The Grande Parking Lot 88
391m407 Capilano Rd, Vancouver, BC V3H 0G6, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Gentle Journey is based at 200 Newport Dr, Port Moody, BC V3H 5B7 and provides in-home end-of-life veterinary care. No transit data was provided for this clinic, so check Google Maps or the local transit agency for current bus or transit routes; if you are driving nearby, Impark - Newport Village Lot 1805 is about a 1-minute walk away.
Gentle Journey asks pet owners to call ahead to confirm current opening hours and availability. Reviews mention prompt, flexible scheduling, including same-day or late-evening visits in some cases, but you should confirm availability directly before planning care.
You can contact Gentle Journey through its website at https://gentlejourney.ca/. A phone number was not provided in the source information, so use the website contact options for current enquiries.
You can book or enquire about an appointment with Gentle Journey through its website. If your pet may need urgent end-of-life support, ask about same-day or short-notice house-call availability when you reach out.
Veterinary fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance does not cover pets. Call to ask for a current quote and request an itemized written estimate for services such as quality-of-life consultations, in-home euthanasia, or cremation coordination; after-hours or short-notice visits are typically higher when available. Pet insurance and third-party payment-plan options exist in Canada, but confirm directly whether any apply to your situation.
Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, and some support pet-insurance claims or third-party payment plans. Call ahead or check with Gentle Journey directly to confirm accepted payment methods before your appointment.
Gentle Journey specializes in in-home euthanasia for dogs and cats, end-of-life and palliative care guidance, quality-of-life consultations, private cremation coordination, and same-day or short-notice house calls when available.
Gentle Journey is rated 5 out of 5 from 83 reviews in the provided data. Pet owners consistently praise the team’s compassion, patience, professionalism, clear explanations, gentle handling, and supportive communication during at-home end-of-life care.
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Last updated: July 28, 2026