224 reviews
1414 Rosebank Rd, , ON L1V 1P4
#compassionateCare#clearCommunication#thoroughExplanations+13
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the veterinarian’s compassionate, patient manner and clear, thorough explanations, often noting helpful follow-up calls. Many highlighted how accommodating the clinic is with same-day or last‑minute appointments, minimal to no wait times, and calm handling of anxious pets. Pricing was frequently described as fair and affordable, and several long‑term clients say they trust the care after years of positive visits.
💬Common Feedback & Suggestions
While reviews are largely positive, a few reported concerns about the front-desk experience, describing occasional rudeness or poor manners. There were isolated complaints about rough handling (especially with cats), a nail-trim incident that caused bleeding, and one case of a missed diagnosis; one reviewer mentioned dissatisfaction with a dental visit. A small number felt prices or add-ons were higher than expected, and one person arrived to find the clinic closed before the posted time. These were exceptions but noted by multiple reviewers over the years.
🏥Clinic Specialties
- Preventive care and vaccinations
- Spay and neuter surgery
- Soft tissue surgery (e.g., tumour removal)
- Urgent and same‑day care for injuries
- Chronic disease management (e.g., feline diabetes)
- Compassionate end‑of‑life care
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#accommodatingAppointments#sameDayVisits#reasonablePricing#followUpCalls#cleanFacility#anxiousPetsHandled#longTermClients#receptionistConcerns#roughHandlingReports#misdiagnosisConcern#earlyClosureReported#minimalWaits
Overall Ratings
🐾Tips for Pet Owners
- Call ahead—this clinic often accommodates same‑day needs and can advise if an in‑person visit is necessary.
- Request an itemized estimate before procedures to align on costs and avoid surprises.
- If your pet is nervous or you prefer low‑stress handling, mention this when booking and at check‑in.
- Confirm the day’s hours and appointment time before driving over, especially for late‑day visits.
- Bring your questions—reviews note the vet takes time to explain options and will follow up after visits.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Brock Road Animal Clinic is located at 2200 Brock Rd, Pickering, ON L1X 2R2, Canada. The closest listed public transport option is Pickering GO, a train station about a 37-minute walk away, so it may be more practical to drive or check a local bus route in Google Maps before you travel. No nearby paid parking lot was found in the parking search; street parking is typically available in the area, but check posted signs when you arrive.
Brock Road Animal Clinic's current opening hours are not listed in the provided information, so call ahead to confirm the day's schedule before visiting, especially for late-day appointments.
You can contact Brock Road Animal Clinic by phone at (905) 683-0711.
To book an appointment at Brock Road Animal Clinic, call to enquire about available times. Reviews suggest the clinic may accommodate same-day or last-minute needs, but availability should always be confirmed directly.
Consultation fees vary by veterinary clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as surgery or dental work, ask for an itemized written estimate before treatment. Pet insurance and third-party payment-plan options exist in Canada in general, but confirm directly whether any apply to your visit.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary by clinic. Call ahead to confirm accepted methods, and ask whether pet-insurance direct claims or third-party payment plans are available if you need them.
Based on the provided summary, Brock Road Animal Clinic offers preventive care and vaccinations, spay and neuter surgery, soft tissue surgery such as tumour removal, urgent and same-day care for injuries, chronic disease management such as feline diabetes, and compassionate end-of-life care.
Pet owner feedback in the provided summary is largely positive, especially for compassionate care, clear explanations, follow-up calls, accommodating appointments, minimal waits, fair pricing, and cleanliness. Some reviewers reported concerns about front-desk interactions, handling experiences, unexpected costs, and isolated medical or appointment issues, so owners may want to discuss expectations clearly when booking and at check-in.
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Last updated: July 28, 2026