162 reviews
4345A Line, Petrolia, ON N0N 1R0
#compassionateCare#afterHoursEmergency#houseCalls+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, caring team and Dr. Tim’s knowledge, professionalism, and bedside manner. Many noted clear explanations of treatment options, attentive follow-ups by text or phone, and pets being treated like family. Long-term clients highlighted years of reliable care, with a few recounting excellent outcomes and even a full recovery in a serious case.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns raised. One reviewer reported being declined for an urgent emergency visit, and another felt the $300 cost for a cat euthanasia (without an exam) was too high. Convenience is otherwise described as responsive and efficient, and price is rarely mentioned beyond the isolated complaint.
🏥Clinic Specialties
- Preventive wellness exams and checkups
- Canine and feline general medicine
- Long-term case management and recovery
- End-of-life care and euthanasia counselling
- Client communication and follow-up care
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVet#clearCommunication#thoroughExplanations#responsiveFollowUps#trustedForYears#highlyRecommended#efficientOffice#greatWithDogsAndCats#emergencyAvailabilityIssues#pricingConcerns#aboveAndBeyond#caringAttitude#professionalTeam
Overall Ratings
🐾Tips for Pet Owners
- For true emergencies, call ahead to confirm they can see your pet before coming in.
- If cost is a concern, ask for an estimate and discuss available options in advance.
- Take advantage of their follow-up style—confirm your preferred phone number or text option for post-visit check-ins.
- Bring your pet’s medication list and history; the team is responsive to medication questions by phone.
- Expect thorough explanations during visits—prepare your questions to make the most of the consult.
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
VCA Petrolia Veterinary Services is located at 4247 Oil Heritage Rd, Petrolia, ON N0N 1R0. No subway, light-rail, or train station was found within walking distance, so driving is likely the easiest option; you can also check Google Maps or the local transit agency for the nearest bus route. Street parking is typically available in this area, but check posted signage when you arrive.
VCA Petrolia Veterinary Services asks pet owners to call ahead to confirm current opening hours. Hours can change for holidays, staffing, emergencies, or appointment availability.
You can contact VCA Petrolia Veterinary Services by phone at (519) 882-3315. Calling is the best way to confirm hours, appointment availability, urgent-care capacity, and current service details.
To book an appointment at VCA Petrolia Veterinary Services, call the clinic directly and explain your pet's needs. If your pet has a medical history, current medications, or recent test results, have those details ready when you enquire.
Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule. Provincial health insurance such as OHIP does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate before any procedures. Pet insurance and third-party payment-plan options exist in Canada, but availability should be confirmed directly with the clinic.
Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm accepted payment methods, pet-insurance claim handling, and whether any third-party payment-plan options are available.
For urgent or emergency concerns, call ahead before travelling to VCA Petrolia Veterinary Services to confirm whether the team can see your pet. Review feedback includes one concern about an urgent emergency visit being declined, so it is important to verify availability first.
Pet owner feedback for VCA Petrolia Veterinary Services is strongly positive, especially for friendly care, clear explanations, Dr. Tim's knowledge, and follow-up by text or phone. The review summary also notes strong satisfaction with medical expertise, service attitude, cleanliness, and recommendability, while pricing and emergency availability were mentioned as occasional concerns.
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Last updated: July 28, 2026