110 reviews
145 Memorial Ave, , BC V9P 1K7
#compassionateCare#friendlyStaff#fearFreeHandling+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the veterinarians’ knowledge, clear explanations, and compassionate care. Many highlighted thoughtful follow-ups, gentle handling of nervous or senior pets, effective treatments (like allergy relief and dental work), and supportive end-of-life care. Reviewers also appreciated how often the clinic could accommodate urgent or short-notice visits when other clinics could not.
💬Common Feedback & Suggestions
Most feedback is very positive, though a few concerns were raised. Several reviewers reported unfriendly or rude front-desk interactions, and one noted an appointment mix-up that required returning with a stressed cat. A couple of comments mentioned pressure to purchase clinic products and one critical review questioned diabetes management knowledge. Overall, these issues were in the minority compared with the many strong endorsements.
🏥Clinic Specialties
- Compassionate euthanasia and end-of-life care
- Dentistry and dental procedures
- Same-day urgent and emergency care
- Allergy diagnosis and treatment
- Rabbit and small-mammal care
- Surgery for senior pets
🏷️Keywords
#compassionateCare#knowledgeableVets#clearCommunication#thoroughExams#friendlyStaff#frontDeskIssues#emergencyAccommodations#timelyAppointments#followUpCalls#highlyRecommended#productUpsellingConcerns#reasonablePricing#appointmentMixUps#endOfLifeSupport#rabbitCare#dentalCare
Overall Ratings
🐾Tips for Pet Owners
- Call ahead if you need urgent or same-day care—this clinic was frequently able to fit pets in when others could not.
- If you prefer using your own preventives or medications, clarify the clinic’s product policies in advance to avoid surprises.
- Confirm your appointment the day before to prevent any scheduling mix-ups, especially for anxious pets.
- Bring questions and concerns—vets here take time to explain options and often follow up after visits.
- If weekend or short-notice help is needed, ask about availability as reviewers noted the team accommodating special circumstances.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Parking lot
56mParksville, BC V9P 1V6, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Heritage Animal Hospital is located at 554 Island Hwy E #401, Parksville, BC V9P 1V6. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if you are driving, there is a parking lot about a 1-minute walk away.
Heritage Animal Hospital's opening hours were not provided, so please call ahead to confirm the clinic's current hours before visiting.
You can contact Heritage Animal Hospital through its website at https://heritagevet.ca/. A phone number was not provided in the source data.
To book an appointment at Heritage Animal Hospital, use the clinic website or call to enquire about availability. If your pet needs urgent or same-day care, contact the clinic as early as possible because reviewers noted the team has sometimes accommodated short-notice visits.
Consultation fees vary by clinic in Canada and are not regulated by a government fee schedule, and provincial health insurance does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate for procedures; urgent or after-hours care, when available, is typically more expensive. Pet insurance and third-party payment-plan options may help with costs, but availability should be confirmed directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance claims or third-party payment plans, so call ahead to confirm Heritage Animal Hospital's current payment options.
Heritage Animal Hospital is noted for same-day urgent and emergency care in the provided clinic summary, and reviewers mentioned that the team sometimes accommodated urgent or short-notice visits. Call ahead to confirm current emergency availability and whether after-hours fees apply.
Heritage Animal Hospital's listed areas include compassionate euthanasia and end-of-life care, dentistry and dental procedures, allergy diagnosis and treatment, rabbit and small-mammal care, and surgery for senior pets.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026