5.0
55 reviews
4285 Strandherd Dr #8, Nepean, ON K2J 6E8
#compassionateCare#friendlyStaff#gentleHandling+13
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, compassionate team and vets who listen, explain options clearly, and take time with patients. Many cited effective care and outcomes—from quick relief for minor issues to successful surgeries with thoughtful follow‑up calls. Gentle, fear‑free handling for anxious or reactive pets stood out, as did the clinic’s cleanliness, easy parking, and occasional same‑day availability. Long‑time clients expressed strong loyalty and frequent recommendations.
💬Common Feedback & Suggestions
Several reviewers reported difficulty getting appointments, including being turned away when the clinic was fully booked or not accepting new clients, and a few noted inflexibility if arriving late. There were recurring complaints about pricing transparency—quotes that didn’t include mandatory exam fees, reluctance to provide price ranges by phone, and unexpected add‑ons. A handful of reviews described front‑desk miscommunication or rudeness, as well as isolated but serious concerns about misdiagnosis or adverse outcomes. Overall sentiment is strongly positive, but clearer cost communication and improved access would address the main concerns.
🏥Clinic Specialties
- Surgical care and post-operative follow-up
- Dental care and oral health counselling
- Vaccinations and preventive care
- Fear-free handling for anxious or reactive pets
- Feline diabetes management
- End-of-life care and euthanasia support
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExplanations#fearFreeHandling#effectiveTreatment#greatSurgeons#followUpCalls#cleanFacility#easyParking#longWaits#hardToGetAppointments#notAcceptingNewClients#pricingTransparencyConcerns#loyalClients
Overall Ratings
🐾Tips for Pet Owners
- Book routine checkups well in advance and ask to be notified of cancellations if you need an earlier slot.
- If you are a new client or have an urgent issue, call ahead to confirm they can see you, as the clinic can be fully booked or on pause for new clients.
- Request a written estimate and clarify whether an exam fee is required for vaccines or other services before your visit.
- Let staff know if your pet is anxious or reactive and ask about fear‑free handling and in‑room checkout options.
- Bring previous medical records and arrive on time to avoid delays or rescheduling.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
OC Transpo - Strandherd Park & Ride
455m3680 Strandherd Dr, Nepean, ON K2J 2T3, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Greenbank Animal Hospital is located at 3160 Greenbank Rd, Barrhaven, ON K2J 4H6 in Ottawa. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; you can also check Google Maps or OC Transpo for the nearest local bus route.
Greenbank Animal Hospital asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important if you need an urgent appointment, are a new client, or are trying to book around a busy schedule.
You can contact Greenbank Animal Hospital by phone at (613) 825-2902. Calling is the best option for confirming hours, appointment availability, services, and current fees.
To book an appointment at Greenbank Animal Hospital, call ahead and ask about the next available visit. Reviews suggest the clinic can be busy, so routine checkups should be booked well in advance, and new clients should confirm whether the clinic is currently accepting new patients.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; OHIP and provincial health insurance do not cover pets. Call the clinic for a current quote, and for procedures or multi-step care, ask for an itemized written estimate that includes exam fees, diagnostics, medications, and follow-up costs where applicable. Pet insurance and third-party payment-plan options may help some owners manage costs, but availability should be confirmed directly with the provider or clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay; some may also support pet-insurance claims or third-party payment plans. Call ahead to confirm which payment methods are currently accepted at Greenbank Animal Hospital.
Parking appears to be convenient for Greenbank Animal Hospital. The nearby OC Transpo - Strandherd Park & Ride is about 455 metres away, roughly a 6-minute walk, and reviewers also mentioned easy parking as a positive point.
Greenbank Animal Hospital is associated with surgical care and post-operative follow-up, dental care and oral health counselling, vaccinations and preventive care, fear-free handling for anxious or reactive pets, feline diabetes management, and end-of-life care including euthanasia support.
Pet owner feedback for Greenbank Animal Hospital is strongly positive overall, especially for friendly and compassionate staff, clear explanations, gentle handling, cleanliness, surgical outcomes, and follow-up care. Common concerns include appointment availability, new-client access, pricing transparency, and occasional front-desk communication issues.
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Nearby Veterinary Clinics
Source: Google Maps
Last updated: July 28, 2026