206 reviews
10 5th Ave, , ON L9W 1G2
#compassionateCare#friendlyStaff#thoroughExams+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team and vets who take time to explain conditions and options without pressure. Many noted responsive, accommodating same‑day help in urgent situations, gentle handling of nervous pets and bully breeds, and thoughtful follow‑ups after visits. Long‑term clients reported years of reliable care with good outcomes, including successful surgeries and clear diagnoses.
💬Common Feedback & Suggestions
Most reviews are very positive, with only a few recurring concerns. Pricing drew mixed reactions: several found fees reasonable, but others felt exams and services were expensive or focused on upselling. A handful mentioned brusque or condescending interactions at times with a vet or reception, and one caller felt dismissed during an emergency. There were also isolated complaints about a misdiagnosed kennel cough and the use of calming drugs after labelling a dog as aggressive.
🏥Clinic Specialties
- Orthopaedic and soft‑tissue surgery
- Urgent and same‑day care
- End‑of‑life and euthanasia support
- Small mammal care (e.g., hamsters)
- Anxiety‑aware handling and sedation planning
- Complex internal medicine and diagnostics
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#clearOptions#bullyBreedFriendly#anxietySensitiveHandling#responsiveAndAccommodating#emergencySqueezeIns#followUpCalls#longTermClients#cleanFacility#mixedPricing#someRudeInteractions#occasionalMisdiagnosis
Overall Ratings
🐾Tips for Pet Owners
- Ask for treatment options and cost estimates up front—the team is described as transparent and not pushy.
- If your pet is anxious or reactive, request accommodations (e.g., last‑of‑day slots, sedation plans, or entry alerts) as staff are receptive to this.
- Call ahead for urgent issues; they often fit pets in the same day, but have a backup plan if they’re at capacity.
- Bring previous records or a concise history to support quicker diagnoses for complex cases.
- Review invoices and discuss any pricing concerns before proceeding to avoid surprises.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Mews Parking
714m75 Alder St, Orangeville, ON L9W 5A9, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Westend Veterinary Hospital is located at 215 Centennial Rd, Orangeville, ON L9W 5K9. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; you can also check Google Maps or the local transit agency for the nearest bus route. Nearby parking includes Mews Parking, about a 9-minute walk away.
Westend Veterinary Hospital asks pet owners to call ahead to confirm current opening hours. This is especially useful if you need same-day or urgent help, as availability can change.
You can contact Westend Veterinary Hospital by phone at (519) 940-8900. Call ahead to confirm hours, appointment availability, urgent-care capacity, and any documents or records to bring.
To book an appointment at Westend Veterinary Hospital, call the clinic to ask about available times. If your pet is anxious, reactive, or needs extra handling support, mention that when booking so the team can discuss options such as timing, entry arrangements, or sedation planning.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call Westend Veterinary Hospital for a current quote, and ask for an itemized written estimate before procedures or surgery. Pet insurance and third-party payment-plan options are available in Canada generally, but call ahead to confirm what applies to your visit.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay. Some clinics may also support pet-insurance claims or third-party payment plans, so call ahead to confirm Westend Veterinary Hospital's current payment options.
Westend Veterinary Hospital is associated with orthopaedic and soft-tissue surgery, urgent and same-day care, end-of-life and euthanasia support, small mammal care such as hamsters, anxiety-aware handling and sedation planning, and complex internal medicine and diagnostics.
Pet owners commonly describe Westend Veterinary Hospital as compassionate, friendly, clean, and thorough, with vets who explain conditions and options clearly. Review themes also mention accommodating same-day help, gentle handling of nervous pets and bully breeds, and thoughtful follow-ups, while some owners report mixed experiences around pricing and occasional communication concerns.
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Last updated: July 28, 2026