426 reviews
74 Elizabeth St, , AB T1S 1K0
#compassionateCare#knowledgeableVets#clearCommunication+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, friendly team and knowledgeable veterinarians who take time to explain diagnoses and treatment options. Many noted gentle, fear‑reduction handling that keeps nervous or reactive pets calm, plus clear follow‑ups and not pushing unnecessary services. Reviewers reported strong outcomes with dental work and surgeries, and several said their pets are actually eager to visit. Value was frequently highlighted as reasonable or better than other quotes, with some travelling from Calgary for care.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive, with only a few concerns. A handful of owners felt some fees were higher than at other clinics or that final costs differed from estimates, and one cited an expensive anal gland expression. There were occasional communication or booking hiccups, including a non–real‑time online request form, a missed follow‑up/quote, and one report of a curt front‑desk interaction. One reviewer perceived a decline since corporate ownership, but this was not a common theme.
🏥Clinic Specialties
- Dentistry and dental extractions
- Soft‑tissue surgery and mass removal
- Gentle, fear‑free handling for anxious or reactive pets
- Internal medicine and diagnostics (e.g., bloodwork, kidney/diabetes)
- End‑of‑life care and euthanasia support
- Second opinions and cost‑conscious treatment planning
🏷️Keywords
#compassionateCare#knowledgeableVets#gentleHandling#anxietySensitive#thoroughExams#clearExplanations#followUpCalls#fairPricing#notPushingUnnecessaryServices#worthTheDrive#onTimeAppointments#cleanFacility#longTermClients#surgicalAndDentalExpertise#occasionalCommunicationLapses#bookingSystemIssues
Overall Ratings
🐾Tips for Pet Owners
- For quicker scheduling or urgent concerns, call the clinic rather than using the online request form, which reviewers note isn’t real‑time.
- If your pet is anxious or reactive, mention it when booking; the team can arrange a calmer entry and use low‑stress handling.
- Ask for estimates and cost options—reviewers report transparent pricing, alternatives, and money‑saving suggestions when appropriate.
- Considering dental or surgical work? Request a quote or second opinion here; many owners saved significantly compared with other clinics.
- Bring a list of questions—vets are thorough, explain clearly, and provide follow‑up calls after procedures.
Other areas this clinic treats
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Conditions commonly treated here
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Opening Hours
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Big Rock Animal Clinic is located at 47 McRae St, Okotoks, AB T1S 1A5. No verified public transit station data was provided, so check Google Maps or the local transit agency for current bus options; if driving, note that parking availability is not confirmed, so call ahead or check local signage when you arrive.
Big Rock Animal Clinic's opening hours were not provided, so please call ahead to confirm current clinic hours before visiting.
A phone number was not included in the provided clinic data. You can visit Big Rock Animal Clinic's website at https://www.bigrockanimalclinic.com/ for current contact options.
To book an appointment at Big Rock Animal Clinic, use the contact options on the clinic's website or call to enquire. Reviewers suggest calling for quicker scheduling or urgent concerns because the online request form may not be real-time.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures such as dentistry, surgery, diagnostics, or mass removal. Pet insurance and third-party payment-plan options may help some owners manage costs, but call ahead to confirm what applies to your visit.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but payment details were not confirmed in the provided data. Call ahead to confirm accepted payment methods, pet-insurance claim options, or third-party payment-plan availability.
Big Rock Animal Clinic is noted for dentistry and dental extractions, soft-tissue surgery and mass removal, internal medicine and diagnostics such as bloodwork, kidney and diabetes care, end-of-life care, euthanasia support, second opinions, and cost-conscious treatment planning.
Big Rock Animal Clinic is rated 4.9 out of 5.0 from 426 reviews. Pet owners frequently praise the compassionate team, knowledgeable veterinarians, clear explanations, gentle handling for anxious or reactive pets, clean facility, fair pricing, strong dental and surgical outcomes, and helpful follow-up calls.
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Last updated: August 4, 2026