Hopital Vétérinaire du Madawaska

What owners report about visiting

Collecting owner reports|Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners often praised the clinic’s professionalism and the friendly, compassionate manner of the veterinary team. Several noted the vet is gentle, competent, and takes time to explain diagnoses and answer questions, which inspires confidence. Many comments mention clean facilities, prompt care on some visits, and reasonable, upfront pricing. A few also appreciated respectful aftercare practices for deceased pets.

💬Common Feedback & Suggestions

Common concerns focus on access and policy: multiple reviewers reported being refused care for emergencies or if they were not current clients, as well as the clinic not accepting new clients. There are several reports of surgeries being cancelled at the last minute after long waits, and difficulty reaching anyone for urgent situations. Front-desk interactions are frequently described as curt or unhelpful, and some owners were frustrated by deposits, registration/account setup fees, or charges they felt were not clearly disclosed. Overall sentiment is mixed, with strong praise for the veterinarian’s care contrasted by dissatisfaction with reception, policies, and emergency availability.

🏥Clinic Specialties

  • Vaccinations and preventive care
  • Routine surgeries (e.g., spay/neuter)
  • Feline and canine general medicine
  • Compassionate end-of-life and aftercare (Euthabag shrouds)
  • Clear client communication and education

🏷️Keywords

#compassionateCare#professionalStaff#friendlyTeam#clearCommunication#reasonablePrices#upfrontAboutCosts#cleanFacility#promptService#emergencyAccessIssues#notAcceptingNewClients#strictClientPolicies#cancellations#depositOrRegistrationFees#rudeReception#loyalClients#endOfLifeRespect

Overall Ratings

🐾Tips for Pet Owners

  • If you’re a new or lapsed client, call ahead to confirm they are accepting new clients and that your file is active before you need care.
  • Book routine surgeries and procedures well in advance, and reconfirm your appointment to avoid last-minute surprises.
  • Ask for written estimates and clarify any registration, account setup, or deposit fees before booking.
  • Do not rely on this clinic for emergencies; identify an alternate emergency hospital nearby for after-hours or urgent care.
  • Keep your pet’s annual exam up to date, as several reviewers report service is limited without a current file.
📊 **Overall Ratings** - Medical Expertise: 90% satisfied - Service Attitude: 55% satisfied - Convenience: 18% satisfied - Pricing: 44% satisfied - Cleanliness: 100% satisfied - Recommendability: 45% satisfied 👍 **What Pet Owners Praised** Owners often praised the clinic’s professionalism and the friendly, compassionate manner of the veterinary team. Several noted the vet is gentle, competent, and takes time to explain diagnoses and answer questions, which inspires confidence. Many comments mention clean facilities, prompt care on some visits, and reasonable, upfront pricing. A few also appreciated respectful aftercare practices for deceased pets. 💬 **Common Feedback & Suggestions** Common concerns focus on access and policy: multiple reviewers reported being refused care for emergencies or if they were not current clients, as well as the clinic not accepting new clients. There are several reports of surgeries being cancelled at the last minute after long waits, and difficulty reaching anyone for urgent situations. Front-desk interactions are frequently described as curt or unhelpful, and some owners were frustrated by deposits, registration/account setup fees, or charges they felt were not clearly disclosed. Overall sentiment is mixed, with strong praise for the veterinarian’s care contrasted by dissatisfaction with reception, policies, and emergency availability. 🏥 **Clinic Specialties** - Vaccinations and preventive care - Routine surgeries (e.g., spay/neuter) - Feline and canine general medicine - Compassionate end-of-life and aftercare (Euthabag shrouds) - Clear client communication and education 🏷️ **Tags** #compassionateCare #professionalStaff #friendlyTeam #clearCommunication #reasonablePrices #upfrontAboutCosts #cleanFacility #promptService #emergencyAccessIssues #notAcceptingNewClients #strictClientPolicies #cancellations #depositOrRegistrationFees #rudeReception #loyalClients #endOfLifeRespect 🐾 **Tips for Pet Owners** - If you’re a new or lapsed client, call ahead to confirm they are accepting new clients and that your file is active before you need care. - Book routine surgeries and procedures well in advance, and reconfirm your appointment to avoid last-minute surprises. - Ask for written estimates and clarify any registration, account setup, or deposit fees before booking. - Do not rely on this clinic for emergencies; identify an alternate emergency hospital nearby for after-hours or urgent care. - Keep your pet’s annual exam up to date, as several reviewers report service is limited without a current file.

Contact

Official website
vetmadawaska.com/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

520 Isidore-Boucher Blvd, Saint-Jacques Parish, NB E7B 1A2

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Have you ever been seen here successfully without a reservation?

Based on 0 owner reports

Anonymous, about 3 seconds

Source: Google Maps
Last updated: August 5, 2026