Queensborough Veterinary Hospital

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the team’s compassionate, gentle handling and clear, thorough explanations. Many noted low‑stress visits for anxious cats and dogs, frequent follow‑up calls, and vets who take time without upselling. Reviewers also appreciated same‑day or urgent appointments and the separate dog and cat entrances that keep the waiting area calm.

💬Common Feedback & Suggestions

A minority of reviewers reported front‑desk communication issues, including occasional rudeness, miscommunications when scheduling, and slow call‑backs. Several cited pricing concerns such as quotes changing at check‑in, unexpected fees, or feeling costs were high, though many others found prices fair. There were isolated clinical concerns, including one report of a misdiagnosis and a preference that certain injections be administered by a veterinarian. A few suggested improving the website and noted the space can feel a bit tight.

🏥Clinic Specialties

  • Low‑stress feline and canine handling
  • Allergy management and cytopoint therapy
  • Senior pet and complex case care
  • Dentistry and dental extractions
  • Emergency and same‑day urgent care
  • Behaviour and anxiety support

🏷️Keywords

#compassionateCare#gentleHandling#lowStressEnvironment#separateCatDogEntrances#followUpCalls#knowledgeableVets#emergencyAccommodations#noPressureSales#fairPricing#clearCommunication#pricingDiscrepancies#rudeFrontDeskReports#schedulingIssues#websiteNeedsImprovement#catFriendly

Overall Ratings

🐾Tips for Pet Owners

  • Ask for a written estimate before treatment to avoid any pricing surprises and confirm what is included.
  • Confirm appointment details and the cancellation/no‑show policy in advance to prevent fees or miscommunications.
  • If your pet is anxious, mention it when booking and use the separate dog/cat entrances for a calmer visit.
  • Request your preferred veterinarian and specify if you want a vet (not a technician) to perform certain injections or procedures.
  • Prepare your questions—staff and vets are reported to be thorough and happy to explain options without pressure.
📊 **Overall Ratings** - Medical Expertise: 94% satisfied - Service Attitude: 89% satisfied - Convenience: 90% satisfied - Pricing: 74% satisfied - Cleanliness: 96% satisfied - Recommendability: 94% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the team’s compassionate, gentle handling and clear, thorough explanations. Many noted low‑stress visits for anxious cats and dogs, frequent follow‑up calls, and vets who take time without upselling. Reviewers also appreciated same‑day or urgent appointments and the separate dog and cat entrances that keep the waiting area calm. 💬 **Common Feedback & Suggestions** A minority of reviewers reported front‑desk communication issues, including occasional rudeness, miscommunications when scheduling, and slow call‑backs. Several cited pricing concerns such as quotes changing at check‑in, unexpected fees, or feeling costs were high, though many others found prices fair. There were isolated clinical concerns, including one report of a misdiagnosis and a preference that certain injections be administered by a veterinarian. A few suggested improving the website and noted the space can feel a bit tight. 🏥 **Clinic Specialties** - Low‑stress feline and canine handling - Allergy management and cytopoint therapy - Senior pet and complex case care - Dentistry and dental extractions - Emergency and same‑day urgent care - Behaviour and anxiety support 🏷️ **Tags** #compassionateCare #gentleHandling #lowStressEnvironment #separateCatDogEntrances #followUpCalls #knowledgeableVets #emergencyAccommodations #noPressureSales #fairPricing #clearCommunication #pricingDiscrepancies #rudeFrontDeskReports #schedulingIssues #websiteNeedsImprovement #catFriendly 🐾 **Tips for Pet Owners** - Ask for a written estimate before treatment to avoid any pricing surprises and confirm what is included. - Confirm appointment details and the cancellation/no‑show policy in advance to prevent fees or miscommunications. - If your pet is anxious, mention it when booking and use the separate dog/cat entrances for a calmer visit. - Request your preferred veterinarian and specify if you want a vet (not a technician) to perform certain injections or procedures. - Prepare your questions—staff and vets are reported to be thorough and happy to explain options without pressure.

Other areas this clinic treats

Common conditions in each area

Conditions commonly treated here

Note: this content is for general reference only — it is not a diagnosis.

Acral Lick Dermatitis

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Alopecia, Noninflammatory-Dogs

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Alopecia-Dogs

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Anal Sac Disorders

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Contact

Official website
queensborough.vet/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

170 - 1110 Ewen Avenue Located Around Back of the Queens Hotel *ENTRANCE, OFF JARDINE*, 1110 Ewen Ave, New Westminster, BC V3M 5E4

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Parking

Parking

530m
New Westminster, BC V3M 5C8, Canada

Frequently Asked Questions

Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.

Queensborough Veterinary Hospital is located in New Westminster at 170 - 1110 Ewen Avenue, around the back of the Queens Hotel, with the entrance off Jardine. No public transit station data was provided, so check Google Maps or the local transit agency for current bus routes; if driving, there is a nearby parking area about 530 m away, roughly a 7-minute walk.

Queensborough Veterinary Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic website before visiting to confirm current hours.

You can contact Queensborough Veterinary Hospital through its website at http://queensborough.vet/. A phone number was not provided in the source data, so check the website for the most current contact details.

To book an appointment at Queensborough Veterinary Hospital, use the clinic website or call to enquire about availability. Reviewers mention same-day or urgent appointments, but you should confirm appointment details, cancellation policies, and any no-show fees when booking.

Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as MSP does not cover pets. Call the clinic for a current quote and ask for an itemized written estimate before procedures, especially for urgent or emergency care, where after-hours fees are typically higher. Pet insurance and third-party payment-plan options exist in Canada, but confirm directly with the clinic whether any are supported.

Most Canadian veterinary clinics commonly accept Interac debit, Visa, Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, and some support pet-insurance claims or third-party payment plans. Call ahead to confirm which payment methods Queensborough Veterinary Hospital currently accepts.

Queensborough Veterinary Hospital is noted in the source data for emergency accommodations, same-day urgent care, and urgent appointments. Availability can change, so call ahead to confirm whether they can see your pet and whether after-hours or urgent-care fees apply.

Queensborough Veterinary Hospital is rated 4.7 out of 5.0 from 288 reviews. Pet owners often praise the compassionate handling, clear explanations, low-stress visits for anxious cats and dogs, follow-up calls, and separate dog and cat entrances; some reviewers reported front-desk communication issues, scheduling mix-ups, and pricing concerns.

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Nearby Veterinary Clinics

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Last updated: July 28, 2026