4.4
217 reviews
5120 Dixie Rd #6, , ON L4W 4J7
#compassionateCare#skilledVets#friendlyStaff+13
Veterinary Emergency and Referral Hospital of West Toronto
What owners report about visiting
Collecting owner reports｜Help add what a visit is like
The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
What owners say
Awaiting owners with real visit experience.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on whether walk-in visits are possible.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on wait times.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on cost explanations.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
What owners say
Awaiting owner input on TNR / stray-animal assistance.
Can you rely on it
It can't be used as a basis yet. If you need this information, call the clinic first.
Your experience helps too
If you've visited this clinic, adding one answer helps the next owner feel a little more certain.
Now collecting the questions owners want answered.
Have you been to this clinic?
Answer a few questions in about 30 seconds to help the next owner decide.
All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
Light up the pet care map together
This clinic still has some missing info — help more pets find a clinic their families can trust.
Clinic map clarity
Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, professional care from reception through to veterinarians and techs, as well as clear explanations and frequent updates. Many describe fast triage and decisive emergency treatment that saved pets’ lives, including complex surgeries and difficult diagnoses. Several noted thorough consultations, thoughtful follow-up, and that staff worked with their budgets without pressuring for unnecessary tests. Some appreciated being allowed to visit in-patient pets and the calm, welcoming environment.
💬Common Feedback & Suggestions
While most reviews are positive, several owners felt costs were high for an emergency visit, with a few perceiving a “money grab” or unrequested services. A minority reported long waits (including discharge paperwork) during busy periods, occasional brusque communication, and wanting more proactive updates; one person wished they could accompany their pet during treatment. A small number of serious complaints alleged poor outcomes or negligence, which understandably affected trust. One reviewer was confused about referral processes.
🏥Clinic Specialties
- Orthopaedic (TPLO) surgery
- Gastric dilatation-volvulus (bloat) emergency surgery
- Pyometra and reproductive emergencies
- Urinary blockage management
- Toxicity and poison ingestion treatment
- Trauma and wound repair
🏷️Keywords
#compassionateCare#fastTriage#clearCommunication#skilledSurgeons#lifeSavingCare#thoroughExams#goodFollowUp#afterHoursAvailability#allowedInpatientVisits#friendlyStaff#financialConsideration#costTransparency#priceyForSome#longWaits#cleanAndWelcoming#patientEducation
Overall Ratings
🐾Tips for Pet Owners
- Call ahead to describe symptoms; staff often advise whether to come immediately and prepare for triage on arrival.
- Discuss written estimates and treatment options up front—reviewers note the team can tailor plans and explain costs clearly.
- Expect that critical cases are prioritized; waits (and discharge paperwork) can run long at peak times or shift changes.
- If you want to be with your pet or visit in-patient, ask about visitation policies—access varies by situation.
- Bring your pet’s medical history and any medication or toxin details (e.g., packaging) to speed diagnostics and care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
One Heart Care Parking - Precise ParkLink
743m1000 Middlegate Rd, Mississauga, ON L4Y 1M3, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Veterinary Emergency and Referral Hospital of West Toronto is located at 755 Queensway E #116, Mississauga, ON L4Y 4C5. The closest listed public transit station is Dixie GO, a train station about a 28-minute walk away, so it is a longer walk; driving, using a local bus route, or checking Google Maps or the local transit agency may be more practical. Nearby parking includes One Heart Care Parking - Precise ParkLink, about a 9-minute walk from the clinic.
Veterinary Emergency and Referral Hospital of West Toronto asks pet owners to call ahead to confirm current opening hours before visiting.
You can contact Veterinary Emergency and Referral Hospital of West Toronto by phone at (416) 239-3453.
To book or discuss a visit at Veterinary Emergency and Referral Hospital of West Toronto, call ahead and describe your pet's symptoms. For urgent cases, reviewers note that staff may advise whether to come in immediately and prepare for triage on arrival.
Veterinary consultation fees in Canada vary by clinic and are not regulated by a government-published fee schedule, and provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures or emergency treatment, ask for an itemized written estimate before approving care. Because this clinic handles emergency and after-hours cases, fees for urgent or after-hours care are typically higher. Pet insurance and third-party payment-plan options may be worth asking about in general terms, but confirm directly what payment support is available.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may also support pet-insurance direct claims or third-party payment plans, so call ahead to confirm what Veterinary Emergency and Referral Hospital of West Toronto currently accepts.
Yes. The clinic is described as providing emergency and after-hours availability, with review feedback mentioning fast triage, urgent treatment, and emergency surgeries for serious conditions. Call ahead when possible so the team can advise on urgency and prepare for arrival.
Pet owner feedback highlights compassionate care, clear explanations, frequent updates, fast triage, skilled surgery, clean facilities, and good follow-up. Common concerns include high emergency-care costs, longer waits during busy periods, occasional communication issues, and a small number of serious complaints about outcomes or trust.
Help with one question
Your report helps the next owner feel a little more certain.
Have you ever been seen here successfully without a reservation?
Based on 0 owner reports
Anonymous, about 3 seconds
Nearby Veterinary Clinics
Source: Google Maps
Last updated: July 28, 2026