Plc animal hospital

What owners report about visiting

Collecting owner reports|Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners repeatedly praised the team’s compassion and support, especially during difficult end-of-life decisions, as well as their gentle handling of anxious pets. Several reviews describe lifesaving care in emergencies and solid diagnostic skill, with clear explanations of options. Staff are often noted as friendly, professional and helpful, and the facility is described as clean, bright and newly renovated. Same‑day or prompt appointments were mentioned by some as a strong point.

💬Common Feedback & Suggestions

While most feedback is positive, a recurring theme is frustration with front‑desk communication, including reports of rudeness by phone and feeling rushed or ignored at times. A few owners cited long or unexpected waits and concerns about aftercare logistics, including delays for cremation and one francophone reviewer reporting a wrong item returned. Pricing drew mixed reactions: some found it reasonable, but others felt pressured into extra tests, were unhappy with charges, or found it very expensive. A small number questioned clinical judgement in complex cases and one reviewer alleged billing/consent issues.

🏥Clinic Specialties

  • Euthanasia and end-of-life care
  • Emergency and critical care
  • Soft-tissue surgery and dental extractions
  • Exotic and avian care
  • Low-stress handling for anxious pets
  • Preventive care and vaccinations

🏷️Keywords

#compassionateCare#endOfLifeSupport#emergencyCare#friendlyStaff#explainsOptions#sameDayAppointments#cleanFacility#newlyRenovated#handlesAnxiousPets#exoticPetCare#thoroughDiagnostics#frontDeskConcerns#communicationIssues#pricingConcerns#longWaits#bilingualService

Overall Ratings

🐾Tips for Pet Owners

  • For urgent issues, call ahead and ask about same‑day availability—several owners were accommodated quickly.
  • If budget matters, request a written estimate and clarify which tests or treatments are optional versus essential before proceeding.
  • When arranging euthanasia or cremation, confirm timelines and aftercare details in writing to avoid misunderstandings.
  • Let staff know if your pet is anxious or fearful; many reviewers found the team gentle and effective with nervous animals.
  • If you have an exotic pet (e.g., birds, small mammals), confirm they see your species and discuss expected care and follow‑up.
📊 **Overall Ratings** - Medical Expertise: 84% satisfied - Service Attitude: 87% satisfied - Convenience: 69% satisfied - Pricing: 29% satisfied - Cleanliness: 96% satisfied - Recommendability: 77% satisfied 👍 **What Pet Owners Praised** Owners repeatedly praised the team’s compassion and support, especially during difficult end-of-life decisions, as well as their gentle handling of anxious pets. Several reviews describe lifesaving care in emergencies and solid diagnostic skill, with clear explanations of options. Staff are often noted as friendly, professional and helpful, and the facility is described as clean, bright and newly renovated. Same‑day or prompt appointments were mentioned by some as a strong point. 💬 **Common Feedback & Suggestions** While most feedback is positive, a recurring theme is frustration with front‑desk communication, including reports of rudeness by phone and feeling rushed or ignored at times. A few owners cited long or unexpected waits and concerns about aftercare logistics, including delays for cremation and one francophone reviewer reporting a wrong item returned. Pricing drew mixed reactions: some found it reasonable, but others felt pressured into extra tests, were unhappy with charges, or found it very expensive. A small number questioned clinical judgement in complex cases and one reviewer alleged billing/consent issues. 🏥 **Clinic Specialties** - Euthanasia and end-of-life care - Emergency and critical care - Soft-tissue surgery and dental extractions - Exotic and avian care - Low-stress handling for anxious pets - Preventive care and vaccinations 🏷️ **Tags** #compassionateCare #endOfLifeSupport #emergencyCare #friendlyStaff #explainsOptions #sameDayAppointments #cleanFacility #newlyRenovated #handlesAnxiousPets #exoticPetCare #thoroughDiagnostics #frontDeskConcerns #communicationIssues #pricingConcerns #longWaits #bilingualService 🐾 **Tips for Pet Owners** - For urgent issues, call ahead and ask about same‑day availability—several owners were accommodated quickly. - If budget matters, request a written estimate and clarify which tests or treatments are optional versus essential before proceeding. - When arranging euthanasia or cremation, confirm timelines and aftercare details in writing to avoid misunderstandings. - Let staff know if your pet is anxious or fearful; many reviewers found the team gentle and effective with nervous animals. - If you have an exotic pet (e.g., birds, small mammals), confirm they see your species and discuss expected care and follow‑up.

Contact

Official website
plcanimalhospital.com/

Opening Hours

Please call the clinic to confirm opening hours

Map

Clinic Address

616 Wellington St, Miramichi, NB E1N 3N6

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Last updated: August 5, 2026