Sunrise Animal Hospital

Cardiology Surgery Internal Medicine Dentistry Exotic Pets Behavioral Medicine

What owners report about visiting

Collecting owner reports｜Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the compassionate, knowledgeable vets and support staff who treat pets like their own. Many noted clear explanations of diagnoses, options and costs, plus frequent updates and follow‑up calls, especially around surgeries and hospital stays. Reviewers highlighted successful outcomes across emergencies, routine care, dental procedures and chronic conditions, and repeatedly said they would highly recommend and have stayed loyal for years.

💬Common Feedback & Suggestions

Reviews are overwhelmingly positive, with only a few recurring concerns. Some clients reported long waits or difficulty getting through on the phone, and a handful mentioned scheduling or pickup-time miscommunications. Perceptions of price varied: several felt fees were high or corporate, while others found costs reasonable or better than elsewhere. A very small number cited unsatisfactory experiences with bedside manner or care outcomes, but these were outliers among otherwise strong feedback.

🏥Clinic Specialties

Dental cleanings and extractions
Spay and neuter surgery
Emergency and overnight care
End‑of‑life and euthanasia support
Small mammal and exotic care (rats, guinea pigs, hamsters)
Chronic disease management (diabetes, pancreatitis, heart issues)

🏷️Keywords

#compassionateCare#clearCommunication#followUpCalls#thoroughDiagnostics#emergencyCare#sameDayAppointments#patientWithAnxiousPets#dentalSurgery#spayNeuter#endOfLifeSupport#exoticPetFriendly#friendlyStaff#longWaits#hardToReachByPhone#pricingConcerns

Overall Ratings

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🐾Tips for Pet Owners

If you need urgent care or a same‑day visit, call early—reviews suggest they can often accommodate emergencies or fit‑ins, and may allow drop‑offs.
Ask the vet to walk you through options and expected costs; reviewers say they clearly explain plans and prioritize what’s necessary.
For surgery days, keep your phone handy—clients frequently received updates during procedures and follow‑up calls afterward.
If your pet is anxious, let the team know; many owners found the vets very gentle and patient with nervous animals.
Confirm pickup times and clinic hours when dropping off to avoid confusion, and consider having insurance details ready since they can assist with claims.

📊 **Overall Ratings** - Medical Expertise: 92% satisfied - Service Attitude: 91% satisfied - Convenience: 86% satisfied - Pricing: 64% satisfied - Cleanliness: 88% satisfied - Recommendability: 94% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the compassionate, knowledgeable vets and support staff who treat pets like their own. Many noted clear explanations of diagnoses, options and costs, plus frequent updates and follow‑up calls, especially around surgeries and hospital stays. Reviewers highlighted successful outcomes across emergencies, routine care, dental procedures and chronic conditions, and repeatedly said they would highly recommend and have stayed loyal for years. 💬 **Common Feedback & Suggestions** Reviews are overwhelmingly positive, with only a few recurring concerns. Some clients reported long waits or difficulty getting through on the phone, and a handful mentioned scheduling or pickup-time miscommunications. Perceptions of price varied: several felt fees were high or corporate, while others found costs reasonable or better than elsewhere. A very small number cited unsatisfactory experiences with bedside manner or care outcomes, but these were outliers among otherwise strong feedback. 🏥 **Clinic Specialties** - Dental cleanings and extractions - Spay and neuter surgery - Emergency and overnight care - End‑of‑life and euthanasia support - Small mammal and exotic care (rats, guinea pigs, hamsters) - Chronic disease management (diabetes, pancreatitis, heart issues) 🏷️ **Tags** #compassionateCare #clearCommunication #followUpCalls #thoroughDiagnostics #emergencyCare #sameDayAppointments #patientWithAnxiousPets #dentalSurgery #spayNeuter #endOfLifeSupport #exoticPetFriendly #friendlyStaff #longWaits #hardToReachByPhone #pricingConcerns 🐾 **Tips for Pet Owners** - If you need urgent care or a same‑day visit, call early—reviews suggest they can often accommodate emergencies or fit‑ins, and may allow drop‑offs. - Ask the vet to walk you through options and expected costs; reviewers say they clearly explain plans and prioritize what’s necessary. - For surgery days, keep your phone handy—clients frequently received updates during procedures and follow‑up calls afterward. - If your pet is anxious, let the team know; many owners found the vets very gentle and patient with nervous animals. - Confirm pickup times and clinic hours when dropping off to avoid confusion, and consider having insurance details ready since they can assist with claims.