156 reviews
1310 Commissioners Rd W, , ON N6K 1E1
#compassionateCare#friendlyStaff#thoroughExplanations+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Reviewers consistently praised the team’s compassionate, friendly manner and clear communication, noting that vets and staff take time to explain options without upselling. Many cite excellent outcomes and careful handling across species, including dogs, cats, rabbits, rats, hamsters, guinea pigs, and ferrets, with several life‑saving interventions and successful surgeries. Owners also appreciated same‑day or emergency accommodations, quick turnarounds, and thoughtful end‑of‑life support with follow‑ups and keepsakes.
💬Common Feedback & Suggestions
Feedback is overwhelmingly positive, with only a few concerns raised. A handful of reviewers felt prices were high or flagged concerns about medication policies when sourcing drugs externally, while one rabbit owner reported a poor exotics experience and lack of referral. One person felt non‑regular clients weren’t prioritized, and another disliked their puppy being taken to the back for vaccinations without them present. These comments were isolated compared with the many strong endorsements.
🏥Clinic Specialties
- Exotic and small mammal medicine (rabbits, rats, hamsters, guinea pigs, ferrets)
- Emergency and same‑day care
- Soft‑tissue and dental surgery
- End‑of‑life and euthanasia care
- Internal medicine and diagnostics
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#thoroughExams#exoticsExpertise#sameDayAppointments#emergencyAccommodations#noUpselling#fairValue#pricingConcerns#endOfLifeSupport#welcomingEnvironment#followUpCalls#ownerPresenceRequests#newPatientAvailabilityMixed#medicationPolicyConcerns
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for urgent issues—reviewers report the clinic often fits in same‑day or emergency cases even when busy.
- If cost matters to you, ask for an upfront estimate and discuss alternatives; many owners noted transparent pricing and no pressure for unnecessary tests.
- When booking for an exotic pet, mention the species and bring prior records to streamline care.
- If you prefer to stay with your pet during vaccines or minor procedures, request this in advance to align on clinic process.
- Discuss pharmacy options at the visit if you plan to source medications externally, including any safety or policy considerations.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Municipal Lot # 2
229mParking lot, 641 Queens Ave, London, ON N5W 3H1, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Sana Adelaide Animal Hospital is located at 500 Adelaide St N, London, ON N6B 3J2. The closest listed public transport option is London train station, about a 20-minute walk away; if that is too far, consider driving or checking local bus options through Google Maps or the local transit agency. Municipal Lot # 2 is nearby, about a 3-minute walk from the clinic.
Sana Adelaide Animal Hospital's current opening hours are not listed in the provided data. Please call ahead to confirm hours before visiting, especially for urgent care or same-day appointment requests.
You can contact Sana Adelaide Animal Hospital by phone at (226) 636-0646. A website was not provided in the clinic data.
To book an appointment at Sana Adelaide Animal Hospital, call the clinic to enquire about availability. Reviewers mention same-day and emergency accommodations, so it is worth explaining your pet's symptoms and urgency when you contact the clinic.
Consultation fees vary by veterinary clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or surgery. Because reviewers mention emergency accommodations, ask whether urgent or after-hours fees apply, as after-hours veterinary care is typically higher. Pet insurance and third-party payment-plan options may exist in Canada generally, but confirm directly with the clinic before relying on them.
The provided data does not list Sana Adelaide Animal Hospital's specific payment methods. In Canada, veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, while some may support pet-insurance direct claims or third-party payment plans. Call ahead to confirm what is accepted.
The review summary indicates that Sana Adelaide Animal Hospital has accommodated same-day and emergency cases, but it does not confirm formal after-hours coverage. For an urgent issue, call ahead to describe your pet's condition and ask whether the clinic can see your pet or recommend the next appropriate option.
Sana Adelaide Animal Hospital is described as offering exotic and small mammal medicine for rabbits, rats, hamsters, guinea pigs, and ferrets, along with emergency and same-day care, soft-tissue and dental surgery, end-of-life and euthanasia care, internal medicine, and diagnostics. If your pet is an exotic species, mention the species when booking and bring any prior records.
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Last updated: July 28, 2026