335 reviews
455 Wharncliffe Rd S, , ON N6J 2M8
#compassionateCare#clearCommunication#friendlyStaff+13
London Regional Veterinary Emergency and Referral Hospital
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What owners say
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the team’s kindness and compassion, especially during emergencies and end‑of‑life care. Many reported clear explanations, transparent cost discussions and updates, and successful outcomes from urgent treatments and surgeries (e.g., TPLO, GDV/bloat, foreign body removal). Several noted the clinic’s ability to see pets late at night and appreciated thoughtful memorial touches like paw prints, hair clippings, and respectful aftercare. The facility was also described as clean and well organized.
💬Common Feedback & Suggestions
Common concerns centred on very long waits—sometimes many hours—or being triaged behind more critical cases, with a few reports of leaving without seeing a vet. Some reviewers felt communication could lapse during hospitalization or discharge, and a handful reported curt or unhelpful phone interactions. Pricing drew mixed reactions: multiple owners felt overcharged, cited upfront exam fees, and noted no payment plans, though others felt costs were fairly presented. A few accounts questioned diagnostic decisions or urgency (e.g., limited ultrasound availability or premature euthanasia suggestions) during high‑pressure visits.
🏥Clinic Specialties
- Emergency and critical care
- Compassionate euthanasia and end-of-life support
- Orthopedic surgery (TPLO and knee repair)
- Gastrointestinal emergencies and foreign body removal (including GDV/bloat)
- Urinary blockages and urinary tract emergencies
- Ophthalmic emergency surgery (eye trauma)
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#lifeSavingTreatment#endOfLifeSupport#cleanFacility#longWaits#triageDelays#highCosts#upfrontEstimates#noPaymentPlans#capacityIssues#rudeFrontDesk#surgicalExpertise#followUpIssues#24hourAccess
Overall Ratings
🐾Tips for Pet Owners
- Expect triage-based queues and potentially long waits; bring water, snacks, and a blanket or carrier supplies to keep your pet comfortable.
- Call ahead to confirm current capacity, whether a veterinarian is on site, and if specific diagnostics (e.g., ultrasound) are available, and ask for an estimated timeline.
- Bring recent records, medications, and a concise symptom history to speed assessment and decision‑making.
- Request itemized estimates and discuss alternatives up front; be prepared for full payment at time of service as payment plans are typically not offered.
- If facing end-of-life decisions, ask about memorial options (paw prints, hair clippings, urn choices) that many owners found meaningful.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
APC Adelaide Parking
22m41 Adelaide St N, London, ON N6B 3P4, Canada
482-532 South St Parking
366m482-532 South St, London, ON N6B 1C3, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
London Regional Veterinary Emergency and Referral Hospital is located at 41 Adelaide St N, London, ON N6B 3P4, Canada. The closest listed public transport station is London train station, about a 21-minute walk away, so it may be easier to drive, use a local bus route checked through Google Maps or the local transit agency, or arrange a ride for urgent visits. APC Adelaide Parking is very close by, about a 0-minute walk from the clinic.
Opening hours are listed as please call ahead to confirm. Because emergency capacity and veterinarian availability can change, confirm current hours and wait times before travelling.
You can contact London Regional Veterinary Emergency and Referral Hospital by phone at (519) 432-3300. Calling ahead is especially important for emergencies, current capacity, and availability of specific diagnostics.
For urgent or emergency care, call ahead to enquire about current capacity, triage process, and expected wait time. Bring recent records, medications, and a concise symptom history to help the team assess your pet efficiently.
Veterinary consultation fees in Canada vary by clinic and are not regulated, and OHIP or other provincial health insurance does not cover pets. Call the clinic for a current quote, ask whether emergency or after-hours fees apply, and request an itemized written estimate before procedures or hospitalization. Pet insurance and third-party payment-plan options exist in Canada, but availability should be confirmed directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm what this clinic accepts. The review summary notes that payment plans are typically not offered, so ask about payment expectations before treatment begins.
Yes. The clinic is described as an emergency and referral hospital, with pet owners noting late-night access and emergency care. Expect triage-based queues, where the most critical cases are seen first, and call ahead to confirm current capacity and whether a veterinarian is on site.
Pet owners most often praise the team's kindness, compassion, clear explanations, clean facility, and care during emergencies and end-of-life situations. Common concerns include long waits, triage delays, mixed experiences with communication, and high or upfront costs, so it is wise to ask for updates, timelines, and itemized estimates during the visit.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026