93 reviews
1022 20 St S, , AB T1K 2C9
#felineOnlyClinic#compassionateCare#lowStressHandling+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the grooming team for excellent results and kind, patient handling—especially with anxious, skittish, senior, and first‑time pets. Many mention clear communication, thoughtful touches like photo updates and accessories, and dogs and cats returning relaxed, happy, and looking great. Daycare and in‑home pet sitting also earn strong compliments for friendly, attentive staff and pets coming home content and tired.
💬Common Feedback & Suggestions
While feedback is overwhelmingly positive, a few concerns recur. There are isolated reports of grooming mishaps such as undesired or too‑short clips (including a double‑coated breed), mats missed, or nail trims that left nails uneven, and a small number of cat razor‑burn incidents reported in past years. One hot‑day daycare incident mentioned paw pad burns, and a handful of complaints cite appointment or billing issues (e.g., cancellations blamed on clients or charges despite incomplete tasks). Pricing is generally described as fair or affordable, though a few reviewers felt it was high or not matched by value in those problem cases.
🏥Clinic Specialties
- Dog grooming for all sizes and coat types
- Cat grooming and nail trims
- Gentle handling of anxious and senior pets
- Dog daycare and socialization
- In‑home pet sitting with daily photo updates
- Medication administration for special‑needs cats (e.g., diabetic, IBD)
🏷️Keywords
#skilledGroomers#gentleHandling#anxiousPetsWelcome#friendlyStaff#clearCommunication#photoUpdates#dogDaycare#petSitting#catGrooming#nailTrims#accommodatingScheduling#mixedPricingFeedback#billingConcerns#groomingMishaps#safetyIncidentReported#loyalCustomers
Overall Ratings
🐾Tips for Pet Owners
- If your pet has a double‑coat or breed‑specific trim (e.g., Keeshond), give detailed instructions and confirm the grooming plan beforehand to avoid unwanted shaving.
- For anxious pets, try to book with the same groomer each visit—many reviewers found consistency helped their animals settle and improved results.
- Request photo updates and a brief report on how your pet did; the team often provides these and it can ease worries.
- During hot weather, ask how daycare manages outdoor surfaces and rest breaks to protect paw pads.
- If you prefer nail grinding instead of clipping (or vice versa), specify this when booking to ensure the right tools are used.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
5-Fluorouracil (5-FU) Toxicosis
Abscessation
Acetaminophen (APAP) Toxicosis
Actinomycosis and Nocardia
Acute Abdomen
Acute Diarrhea
Contact
Opening Hours
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Pet City Canada is located at 113 13 St N, Lethbridge, AB T1H 2R5. No nearby transit station data was provided, so check Google Maps or Lethbridge Transit for current bus routes; if driving, parking availability is not confirmed, so check local signage or contact the business before you go.
Pet City Canada's opening hours were not provided in the source data. Please call ahead or check the clinic's website before visiting to confirm current hours.
You can contact Pet City Canada through its website at http://www.petcitycanada.com/ or visit 113 13 St N, Lethbridge, AB T1H 2R5. No phone number was provided in the source data.
To book an appointment at Pet City Canada, use the clinic's website or contact the business directly to ask about availability. If booking grooming, daycare, or pet sitting, share your pet's size, coat type, temperament, and any special needs in advance.
Consultation and service fees vary by business and are not regulated by a government-published veterinary fee schedule in Canada. Provincial health insurance does not cover pets, so ask for a current quote before booking and request an itemized written estimate for grooming, daycare, pet sitting, or any procedure-like service; pet insurance and third-party payment-plan options may exist generally, but confirm availability directly.
Most Canadian pet care and veterinary businesses commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the source data does not confirm Pet City Canada's specific payment methods. Call ahead to confirm accepted payment options before your appointment.
Pet City Canada is described as offering dog grooming for all sizes and coat types, cat grooming and nail trims, gentle handling for anxious and senior pets, dog daycare and socialization, in-home pet sitting with daily photo updates, and medication administration for special-needs cats such as diabetic or IBD cats.
Pet City Canada has a 4.6 out of 5 rating from 166 reviews, with pet owners often praising skilled grooming, patient handling, clear communication, photo updates, daycare, and pet sitting. Some reviews mention concerns about grooming results, billing or appointment issues, and a past daycare safety incident, so it is wise to confirm instructions and expectations clearly when booking.
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Last updated: August 4, 2026