321 reviews
960 19 St S, , AB T1K 0B3
#compassionateNurses#longWaits#triageConcerns+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the welcoming, friendly, and knowledgeable staff who offer helpful advice and go above and beyond for pets. The store draws frequent compliments for its huge, well‑stocked selection—especially raw/frozen diets, treats, and quality foods—along with a very clean, well‑organised layout. Many noted quick, attentive help and appreciated perks like frequent sales, a monthly 10% discount day, a rewards program, and occasional free samples. Several mentioned positive experiences bringing pets in for fittings or grooming/nail trims.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive; concerns were rare and mostly minor. A few customers reported inconsistent handling or explanation of discounts and a couple of interactions with a manager that felt rude or dismissive. Some felt certain items (like toys or specialty treats) were pricey, and there were occasional stock gaps for specific sizes. One reviewer was unhappy about strict parking enforcement, and one felt some staff lacked deeper product knowledge.
🏥Clinic Specialties
- Pet nutrition and food selection advice
- Raw feeding and frozen diets
- Grooming and nail trims
- Avian and small‑pet care guidance
- Harness fitting and accessory support
🏷️Keywords
#friendlyStaff#knowledgeableTeam#largeSelection#rawFoodOptions#cleanAndOrganized#quickHelpfulService#fairPrices#frequentSales#rewardsProgram#petFriendly#groomingAvailable#harnessFitting#someItemsPricey#inconsistentDiscounts#occasionalRudeService
Overall Ratings
🐾Tips for Pet Owners
- Visit on the first Tuesday of the month to take advantage of the 10% discount and watch for frequent sales or samples.
- Bring your pet to the store for harness fittings or to test gear; staff are happy to help.
- If you need a specific size or item, call ahead to confirm stock, especially for seasonal apparel.
- Ask staff for nutrition advice or product guidance—they’re often praised for helpful, informed recommendations.
- Be aware the parking lot appears to be for customers only; follow posted signage to avoid issues.
Other areas this clinic treats
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Conditions commonly treated here
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Opening Hours
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Homes Alive Pets is located at 910 3 Ave S, Lethbridge, AB T1J 0H9. No public transit stop data was provided, so check Google Maps or the local transit agency for bus routes; if driving, note that parking is not confirmed, so check posted signage or call ahead before you go.
Homes Alive Pets' current opening hours were not provided. Please call ahead or check the clinic's website before visiting.
A phone number was not provided in the source data. You can contact Homes Alive Pets through its website: https://www.homesalive.ca/locations/lethbridge/?utm_source=google&utm_medium=organic&utm_campaign=local&utm_content=lethbridge.
To book grooming, nail trims, fittings, or product-support services at Homes Alive Pets, use the clinic's website or call to enquire. For time-sensitive needs, confirm availability before travelling.
Veterinary and pet-care fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance does not cover pets. Call for a current quote, and ask for an itemized written estimate before any procedure or paid service. Pet insurance and third-party payment-plan options may be worth comparing in general, but confirm availability directly with the business.
Most Canadian pet-care businesses commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Call ahead to confirm accepted payment methods, insurance claim support, or any third-party payment-plan options.
Homes Alive Pets is noted for pet nutrition and food selection advice, raw and frozen diets, grooming and nail trims, avian and small-pet care guidance, harness fitting, and accessory support.
Homes Alive Pets has a 4.7 out of 5 rating from 980 reviews. Pet owners often praise the friendly, knowledgeable staff, clean and well-organized store, large product selection, raw food options, helpful fittings, grooming or nail-trim experiences, sales, rewards program, and samples; a few reviews mention discount confusion, occasional stock gaps, some higher-priced items, and parking enforcement concerns.
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Last updated: August 4, 2026