53 reviews
2405 41 St N, , AB T1H 5W3
#friendlyStaff#professionalService#helpfulAdvice+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, friendly team and knowledgeable vets who take time to explain diagnoses and options without pressure. Many highlight low-stress handling—staff get down to pets’ level, are gentle with anxious dogs and cats, and follow up after visits or surgery by phone or text. Same-day accommodations, prompt appointments, and fair pricing were also common positives.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive with very few concerns noted. The main issue mentioned was a single instance of a bill exceeding the original quote, suggesting clearer up-front estimates and ranges would help first-time clients. Beyond that, there were virtually no recurring complaints about wait times, cleanliness, or the quality of care.
🏥Clinic Specialties
- Soft-tissue surgery and spay/neuter
- Dentistry and dental extractions
- Chronic disease management (diabetes, seizures, arthritis)
- Low-stress and fear-free handling
- Exotic small mammal care (ferrets)
- Urgent and same-day care
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#gentleWithAnxiousPets#lowStressHandling#clearCommunication#thoroughExplanations#nonPushyAdvice#sameDayAppointments#quickResponse#fairPricing#followUpCalls#efficientService#cleanFacility#longTermClients#highlyRecommended
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed estimate that includes potential add-ons or diagnostics to avoid surprises on the invoice.
- Use text or phone for quick booking, reminders, and follow-ups—the clinic communicates actively this way.
- Let staff know if your pet is anxious; they use low-stress techniques and may suggest pre-visit anti-nausea or anti-anxiety meds for procedures.
- Call ahead for urgent issues—they frequently fit pets in the same day.
- Bring prior medical history and any current concerns; the vets take time to listen and tailor the treatment plan.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Highlands Pet Hospital is located at 2550 Highlands Rd W, Lethbridge, AB T1J 4V3. Public transit details were not provided, so check Google Maps or the local transit agency for current routes; if driving, parking is not confirmed, so call ahead or check local signage before your visit.
Highlands Pet Hospital's opening hours were not provided in the source data. Please call ahead or check the clinic website before visiting, especially for urgent or same-day care.
You can contact Highlands Pet Hospital through its website at http://highlandspethospital.ca/. A phone number was not provided in the source data, so use the website to find the most current contact details.
You can book an appointment with Highlands Pet Hospital by contacting the clinic through its website. Reviews mention that the clinic communicates actively by text or phone and may accommodate same-day appointments, but availability should be confirmed directly.
Consultation fees vary by clinic in Canada and are not regulated by a government-published veterinary fee schedule. Provincial health insurance does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate for procedures, diagnostics, surgery, or dental work; pet insurance and third-party payment plans may be available in general, but confirm options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay. Some clinics may support pet-insurance direct claims or third-party payment plans, but you should call ahead to confirm what Highlands Pet Hospital currently accepts.
Highlands Pet Hospital is noted for soft-tissue surgery, spay and neuter procedures, dentistry and dental extractions, chronic disease management for conditions such as diabetes, seizures, and arthritis, low-stress handling, ferret care, and urgent or same-day care when available.
Highlands Pet Hospital is highly reviewed, with a 4.8 out of 5 rating from 287 reviews. Pet owners frequently praise the compassionate staff, knowledgeable vets, gentle handling of anxious pets, clear explanations, follow-up communication, clean facility, prompt appointments, and fair pricing.
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Nearby Veterinary Clinics
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Last updated: August 4, 2026