180 reviews
2055 Sandwich W Pkwy, , ON N9H 2E1
#compassionateCare#friendlyStaff#clearCommunication+13
Malden Road Veterinary Hospital
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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vet’s skill and outcomes, with many saying their pets’ lives were saved and complex problems solved over many years. Reviewers highlight clear explanations without upselling, genuine compassion for animals, and a friendly, professional team. The clinic is frequently described as very clean, and several clients appreciate care across dogs, cats, and small pets like rabbits, guinea pigs, and gerbils.
💬Common Feedback & Suggestions
Common concerns focus on strict intake policies: multiple reviewers said the clinic would not book lapsed clients (often over one year since last visit), would not accept new patients, and at times declined urgent cases or prescription-diet sales without a recent exam. A few noted curt or rude phone interactions. End‑of‑life experiences were mixed—some reported compassionate arrangements, while others during the pandemic felt the process lacked privacy and sensitivity; one reviewer also described a tragic anaesthesia event during a dental cleaning. Overall sentiment is strongly positive, but access and communication at the front desk are recurring pain points.
🏥Clinic Specialties
- Surgery and life‑saving care
- Dentistry and dental cleanings
- Exotic and small mammal care (rabbits, guinea pigs, gerbils)
- Feline medicine and chronic disease management (e.g., diabetes)
- End‑of‑life and euthanasia services
🏷️Keywords
#skilledVeterinarian#lifeSavingCare#clearExplanations#friendlyStaff#compassionateCare#superCleanFacility#exoticPetCare#loyalLongTermClients#strictPatientPolicies#notAcceptingNewPatients#appointmentAccessIssues#emergencyTriageConcerns#rudeFrontDeskReports#fairToReasonablePricing#noUpselling
Overall Ratings
🐾Tips for Pet Owners
- Book annual wellness visits to remain an active patient; several reviewers reported being declined for appointments and diet refills after long gaps.
- For urgent needs, call ahead to confirm availability and have a backup emergency clinic in mind due to reported triage limits.
- If arranging euthanasia or a sensitive visit, ask in advance about privacy options, wait times, and room availability.
- Let staff know if your pet is anxious or has mobility issues—reviewers noted helpful accommodations when flagged.
- Mention the species when booking for small mammals (rabbit, guinea pig, gerbil) to ensure the right setup and timely care.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Malden Road Veterinary Hospital is located at 5685 Malden Rd, LaSalle, ON N9H 1R9. No subway, light-rail, or train station was found within walking distance, so driving may be the most practical option; for transit, check Google Maps or the local transit agency for the nearest bus route. Street parking is typically available in this area, but check posted signage before leaving your vehicle.
Malden Road Veterinary Hospital asks pet owners to call ahead to confirm current opening hours before visiting. This is especially important if your pet needs urgent care or if you are trying to book after a long gap between visits.
You can contact Malden Road Veterinary Hospital by phone at (519) 969-6095. Call ahead to confirm hours, appointment availability, patient intake policies, and whether the clinic can see your pet's species or condition.
To book an appointment at Malden Road Veterinary Hospital, call the clinic to ask about availability and whether they are accepting your pet as an active or new patient. Review feedback notes strict intake policies, including reports that lapsed clients or new patients may not always be accepted, so confirm before planning a visit.
Consultation fees vary by clinic in Canada and are not set by a government-published veterinary fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as dentistry or surgery, ask for an itemized written estimate before treatment. Pet insurance and third-party payment-plan options may be available in the wider Canadian market, but confirm any payment support directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm Malden Road Veterinary Hospital's current payment options. Some clinics may also support pet-insurance direct claims or third-party payment plans, but availability must be confirmed with the clinic.
The provided information does not confirm that Malden Road Veterinary Hospital offers after-hours or emergency care. For urgent concerns, call ahead to ask whether they can see your pet and keep a backup emergency veterinary clinic in mind, as review feedback mentions triage limits and declined urgent cases in some situations.
Review summaries mention surgery and life-saving care, dentistry and dental cleanings, care for small mammals such as rabbits, guinea pigs, and gerbils, feline medicine including chronic disease management, and end-of-life or euthanasia services. When booking, tell the clinic your pet's species and the reason for the visit so they can confirm whether the right care setup is available.
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Last updated: July 28, 2026