766 reviews
408 Gage Ave #1, , ON N2M 5C9
#compassionateCare#friendlyStaff#thoroughExams+13
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What owners say
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What owners say
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What owners say
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What owners say
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the friendly, caring team and gentle handling of pets, with many noting clear explanations and upfront discussion of options and costs. Reviewers frequently mentioned being fit in quickly for urgent issues, including same‑day and after‑hours help, and highlighted fair or affordable pricing and useful wellness plans. Several accounts reported smooth recoveries from issues like ear infections, minor injuries and dental cleanings, as well as compassionate end‑of‑life care.
💬Common Feedback & Suggestions
A minority of reviewers reported concerns about medical accuracy or lack of answers for complex cases, with a few citing misdiagnoses or unresolved problems and some perceiving the vet as timid or uncomfortable with large dogs. There were occasional complaints about pressure to buy tests, medications, food, or plans, as well as higher-than-expected medication costs and a $25 fee to pick up ashes. A few noted operational hiccups such as long waits, opening late, or being turned away in an emergency if not a client. Cleanliness feedback was mixed, with one review describing the clinic as needing a better clean while another called it very clean.
🏥Clinic Specialties
- Same-day urgent care and minor procedures (stitches, torn nails)
- Euthanasia and end-of-life support
- Preventive care, vaccinations and wellness plans
- Dentistry and dental cleanings
- Spay/neuter and routine surgeries
- Care for ear and upper respiratory infections
🏷️Keywords
#compassionateCare#friendlyStaff#gentleHandling#clearCommunication#upfrontPricing#affordableRates#wellnessPlans#emergencyAccommodations#openLate#sameDayAppointments#accommodatingScheduling#quickResults#misdiagnosisConcerns#timidVet#bigDogHandlingIssues#pressureToBuyProducts#longWaits#cleanlinessConcerns#loyalClients#bereavementSupport
Overall Ratings
🐾Tips for Pet Owners
- Call ahead and describe the urgency—many reviewers were fit in the same day or even after hours for emergencies.
- Ask for an itemized estimate and discuss which tests, medications, or wellness plans are necessary to keep costs predictable.
- If your pet is large, reactive, or has a prey drive, request a quiet room and a handling plan; the team has accommodated this for others.
- Confirm opening times and expected wait, especially if you’re planning a walk‑in or early appointment.
- If you may need cremation or ashes returned, clarify related fees and policies in advance.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
St. Mary's General Hospital Parking - Precise ParkLink
497m911 Queen's Blvd, Kitchener, ON N2M 1B2, Canada
Parking Indigo Toronto - 50 Westmount Rd. West
749m50 Westmount Rd W, Kitchener, ON N2M 5C8, Canada
Victoria Park - Alternative Parking Lot
784mVictoria Park, Kitchener, ON N2G 1K9, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Highland Road Pet Hospital is located at 200 Highland Rd W, Kitchener, ON N2M 3C2. The closest listed public transit option is Victoria Park light rail station, about an 18-minute walk away; Central Station - Southbound light rail is also about an 18-minute walk. If that walk is not convenient, consider driving or checking local bus options in Google Maps or the local transit agency. Nearby parking includes St. Mary's General Hospital Parking - Precise ParkLink, about a 6-minute walk away.
Highland Road Pet Hospital's opening hours are not listed in the provided information, so please call ahead to confirm before visiting. This is especially important for walk-ins, urgent concerns, or early appointments, as some pet owners have mentioned wait times or opening-time hiccups.
You can contact Highland Road Pet Hospital by phone at (519) 513-1064. A website was not provided in the available clinic information.
To book an appointment at Highland Road Pet Hospital, call the clinic and describe your pet's needs clearly, including whether the issue feels urgent. Review feedback suggests some pet owners have been fit in quickly for same-day or urgent concerns, but availability should be confirmed directly with the clinic.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as dental cleanings, stitches, spay/neuter surgery, or euthanasia services, ask for an itemized written estimate. Because reviewers mention same-day and after-hours help, note that after-hours or urgent-care fees are typically higher. Pet insurance and third-party payment-plan options may exist in Canada generally, but confirm any specific options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the provided data does not list Highland Road Pet Hospital's specific payment methods. Call ahead to confirm accepted payment options, pet-insurance claim support, or any third-party payment-plan arrangements before your visit.
Highland Road Pet Hospital appears to accommodate some urgent, same-day, and after-hours concerns based on pet owner feedback, including minor procedures such as stitches or torn nails. Availability is not guaranteed, so call ahead, describe the urgency, and confirm whether they can see your pet or whether you should go to an emergency veterinary hospital.
Highland Road Pet Hospital is associated with preventive care, vaccinations, wellness plans, dentistry and dental cleanings, spay/neuter and routine surgeries, same-day urgent care, minor procedures, care for ear and upper respiratory infections, and euthanasia or end-of-life support. For your pet's specific condition, call to enquire about appointment availability and whether the clinic is the right fit.
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Last updated: July 28, 2026