447 reviews
2165 Bath Rd, , ON K7M 4Y3
#compassionateCare#gentleWithAnxiousPets#thoroughExams+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s compassionate, professional team and gentle handling of pets, including seniors, anxious dogs and difficult cats. Reviews highlight thorough exams, clear explanations of options and costs, and vets who provide estimates and secure consent before proceeding. Many noted prompt appointments or same-day help when needed, quick lab results, and long-term trust built over years.
💬Common Feedback & Suggestions
While most feedback is positive, several reviews mention strict scheduling and clinic policies, with late arrivals or after-hours requests not accommodated and an email confirmation issue that led to a cancelled appointment. A few owners reported inconsistent empathy at reception and longer waits for new-patient bookings. Pricing drew mixed reactions: some found costs fair with transparent estimates, while others felt bills were high or were upset by payment-upfront requirements, including around euthanasia. There were isolated concerns about perceived pressure to add services and about communication around procedures done out of sight.
🏥Clinic Specialties
- Diagnostics (x‑rays and laboratory testing)
- Spay surgery and perioperative care
- Dermatology and allergy management
- Fear-free handling of anxious or aggressive pets
- Senior and chronic disease care (e.g., diabetes, cancer)
- House-call and in-home visits
🏷️Keywords
#compassionateCare#thoroughExams#gentleHandling#clearCommunication#estimatesProvided#handlesAnxiousPets#sameDayAppointments#quickResults#friendlyStaff#houseCalls#cleanFacility#longTermClients#strictPolicies#pricingConcerns#frontDeskIssues
Overall Ratings
🐾Tips for Pet Owners
- Book ahead, especially if you’re a new client, as appointments can fill several weeks out.
- Arrive on time and call if you’re running late—the clinic keeps a strict schedule and may need to reschedule even for small delays.
- Ask for a written estimate and discuss options before any procedure; the team is open about costs and consent.
- If your pet is anxious or hard to handle, mention it when booking—staff are skilled with fear-free approaches and may offer accommodations, including in-home visits.
- Bring a payment method and confirm payment expectations in advance, as payment at time of service is enforced.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
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Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
1130 Midland Ave Parking
393m1130 Midland Ave, Kingston, ON K7M 9A1, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Cataraqui Pet Hospital is located at 1183 Midland Ave, Kingston, ON K7P 2X8. No subway, light-rail or train station was found within walking distance, so driving is likely the most practical option; you can also check Google Maps or Kingston Transit for the nearest bus route. Nearby parking is listed at 1130 Midland Ave Parking, about a 5-minute walk away.
Cataraqui Pet Hospital asks pet owners to call ahead to confirm current opening hours. This is especially important if you need a same-day appointment, are a new client, or are trying to arrange care around a strict schedule.
You can contact Cataraqui Pet Hospital by phone at (613) 384-0986. Calling is the best way to confirm hours, appointment availability, payment expectations and whether your pet's needs can be accommodated.
Book an appointment by calling the clinic to enquire about availability. Reviews suggest appointments can fill up, especially for new clients, so booking ahead and arriving on time is important; if your pet is anxious or difficult to handle, mention that when booking.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or diagnostics. Pet insurance and third-party payment-plan options may be available in Canada generally, but you should confirm any specific options directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm what Cataraqui Pet Hospital currently accepts. Reviews mention payment-at-time-of-service expectations, so it is wise to confirm payment requirements before your visit.
Yes, nearby parking is listed at 1130 Midland Ave Parking, about 393 metres or a 5-minute walk from the clinic. If you are bringing a sick, senior or anxious pet, plan extra time for parking and getting your pet safely into the clinic.
Cataraqui Pet Hospital is noted for diagnostics such as x-rays and laboratory testing, spay surgery and perioperative care, dermatology and allergy management, senior and chronic disease care, and fear-free handling for anxious or aggressive pets. The clinic is also associated with house-call and in-home visits, so call to enquire if that type of care would help your pet.
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Last updated: July 28, 2026