5.0
26 reviews
1010 Spence Ave, , ON K6A 3H9
#compassionateCare#friendlyStaff#thoroughExams+12
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, patient care and clear communication from vets and staff, often noting that clinicians take time to explain findings and options in both French and English. Many mentioned gentle handling, strong follow-up, and exemplary support during difficult end‑of‑life moments. Long‑time clients highlighted years of reliable care, quick appointments, and positive outcomes, with a few stating the team even saved their pet’s life.
💬Common Feedback & Suggestions
The most common concerns were cost-related, with several reviewers calling services expensive, mentioning a sales‑like approach or recommending pricier tests, and one noting premium dental fees without dental X‑rays on site. Convenience was mixed: multiple people reported being turned away for emergencies or as new clients despite urgent needs. A few reviews cited inconsistent thoroughness or a decline versus past visits, and isolated complaints mentioned front‑desk attentiveness and one serious adverse event claim. Overall sentiment is strongly positive, but clearer cost discussions and improved access for emergencies and new clients were recurring suggestions.
🏥Clinic Specialties
- End-of-life and euthanasia support
- Preventive care and vaccinations
- Dental cleanings and oral care
- Emergency and urgent visits for established clients
- Internal medicine and medical management
🏷️Keywords
#compassionateCare#thoroughExams#clearCommunication#bilingualService#gentleHandling#friendlyStaff#endOfLifeSupport#lifeSavingCare#cleanFacility#quickAppointments#notAcceptingNewPatients#emergencyTurnaways#highPrices#upsellingConcerns#longTermLoyalty#ampleParking
Overall Ratings
🐾Tips for Pet Owners
- Book ahead, especially if you are a new client, as several reviewers reported the clinic was not accepting new patients at times.
- For urgent or emergency needs, call first to confirm availability; some reviewers were turned away when not established with the clinic.
- Ask for a detailed estimate and discuss test or treatment alternatives up front to avoid surprise costs.
- If planning dental work, confirm whether dental radiographs are available or whether a referral is recommended.
- Bring your questions—staff are noted for taking time to explain options clearly in both French and English.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
5-Fluorouracil (5-FU) Toxicosis
Abscessation
Acetaminophen (APAP) Toxicosis
Actinomycosis and Nocardia
Acute Abdomen
Acute Diarrhea
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
HGH | Stationnement principal
773mHawkesbury, ON K6A 3B1, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Hawkesbury Animal Hospital is located at 1075 McGill St, Hawkesbury, ON K6A 3K8. No subway, light-rail, or train station was found within walking distance, so driving is likely the most practical option; you can also check Google Maps or the local transit agency for nearby bus routes. Parking is noted as ample in reviews, and HGH | Stationnement principal is about a 10-minute walk away.
Hawkesbury Animal Hospital's current opening hours were not provided. Please call ahead to confirm the clinic is open before visiting, especially for urgent care or same-day appointments.
You can contact Hawkesbury Animal Hospital by phone at (613) 632-5927. No website was provided in the source information.
To book an appointment at Hawkesbury Animal Hospital, call the clinic to enquire about availability. Reviews suggest booking ahead is especially important for new clients, as the clinic may not always be accepting new patients.
Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and ask for an itemized written estimate before procedures or tests. Pet insurance and third-party payment-plan options may be available generally in Canada, but confirm directly before booking.
Payment details were not provided for Hawkesbury Animal Hospital. In Canada, veterinary clinics commonly accept Interac debit, Visa/Mastercard, and tap-and-go options such as Apple Pay or Google Pay; some may support pet-insurance claims or third-party payment plans. Call ahead to confirm accepted payment methods.
The available information mentions emergency and urgent visits for established clients, but reviewers also reported being turned away in some urgent situations, especially as new clients. Call first to confirm whether the clinic can see your pet, and ask where to go if immediate or after-hours care is needed.
Pet-owner feedback is strongly positive overall for compassionate care, gentle handling, clear communication, bilingual French and English service, cleanliness, and end-of-life support. Common concerns include costs, access for emergencies or new clients, and the need for clearer estimates before tests or procedures.
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Nearby Veterinary Clinics
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Last updated: July 28, 2026