62 reviews
878a Gordonton Road, 3281, New Zealand
#compassionateCare#friendlyStaff#knowledgeableVets+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners most often praised the caring, friendly team (with frequent shout-outs to front-desk staff) and the clinic’s affordable pricing. Many cited smooth spay/neuter surgeries, quick recoveries, and successful treatments or diagnoses that resolved vomiting, ear infections, and even life‑threatening emergencies. Reviewers appreciated being accommodated quickly in urgent situations when other clinics could not, and several long‑time clients reported years of consistent care.
💬Common Feedback & Suggestions
A minority of reviewers reported negative interactions, describing the vet or staff as rude or dismissive and noting inconsistent communication between phone and in‑person visits. A few felt pressured toward different products or unnecessary tests, and one alleged expired medication; another suggested the clinic may be better for routine care than for complex illness. There were isolated concerns about handling larger or more reactive dogs, though other reviews described excellent large‑breed handling. Wait times and cleanliness were rarely mentioned, with overall tone otherwise positive.
🏥Clinic Specialties
- Spay and neuter surgeries
- Emergency and life‑saving surgeries (e.g., pyometra)
- Internal medicine and diagnostics
- Vaccinations and deworming
- Nail trims and basic procedures
- Compassionate end‑of‑life care
🏷️Keywords
#affordablePricing#compassionateCare#friendlyStaff#mixedBedsideManner#skilledSurgery#diagnosticSuccess#emergencyAvailability#largeBreedHandling#noUnnecessaryCosts#quickToAccommodate#nailTrimHelp#longTermClients#wouldRecommend#communicationConcerns#valueForMoney
Overall Ratings
🐾Tips for Pet Owners
- For surgeries like spays/neuters, ask if nail trims or ear cleaning can be done while your pet is under anaesthesia—several reviewers had this done.
- If you have an urgent issue or your regular clinic can’t fit you in, call ahead—multiple reviewers were accommodated quickly for emergencies.
- Request an itemized estimate and confirm exactly which vaccines or products you want to avoid feeling pressured into alternatives.
- Mention your pet’s size or behaviour when booking; reviewers reported good handling of large and energetic dogs when staff were prepared.
- For litters or routine shots/deworming, note that many owners found prices very reasonable—schedule in advance to secure a spot.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
Hornet Pavement Maintenance Inc.
142m4-168 Barton St Ste 307, Riverdale East, ON L8E 4V6, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Barton-Grays Animal Hospital is located at 188 Barton St #3, Stoney Creek, ON L8E 4W3 in Hamilton. The nearest listed public transport option is Confederation GO, a train station about a 27-minute walk away, so driving or checking a local bus route through Google Maps or the local transit agency may be more practical. Nearby parking is listed at Hornet Pavement Maintenance Inc., about a 2-minute walk away.
Barton-Grays Animal Hospital’s opening hours are not listed in the provided information. Call ahead to confirm today’s hours before visiting, especially for urgent care or same-day appointments.
You can contact Barton-Grays Animal Hospital by phone at (905) 664-8387. No website is listed in the provided clinic information.
To book an appointment at Barton-Grays Animal Hospital, call the clinic directly to enquire about availability. When booking, mention your pet’s species, size, symptoms, behaviour concerns, and whether the visit is routine or urgent.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call the clinic for a current quote, and for procedures such as surgery or diagnostics, ask for an itemized written estimate. Urgent, emergency, or after-hours care, when available, is typically more expensive. Pet insurance and third-party payment-plan options may exist in Canada, but availability should be confirmed directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go options such as Apple Pay or Google Pay, but the provided data does not list this clinic’s specific payment methods. Call ahead to confirm accepted payments, pet-insurance claim options, or third-party payment plans before your visit.
The review summary mentions urgent situations, emergency availability, and life-saving surgeries such as pyometra, but it does not confirm 24/7 after-hours service. Call ahead to check whether the clinic can accommodate your pet’s emergency and whether referral to an emergency hospital is needed.
The provided review summary is generally positive, with owners praising caring and friendly staff, affordable pricing, spay and neuter surgeries, urgent accommodations, and successful treatment or diagnosis of issues such as vomiting and ear infections. Some reviewers reported concerns about communication, bedside manner, pressure around products or tests, and handling larger or reactive dogs, so it may help to discuss your expectations clearly when booking.
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Last updated: July 28, 2026