423 reviews
278 Lacewood Dr, , NS B3M 3N8
#compassionateCare#friendlyStaff#thoroughExplanations+13
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the caring, compassionate team and knowledgeable vets who communicate clearly and handle both routine and complex cases well. Many highlight how the clinic fits in urgent concerns on short notice and provides gentle end‑of‑life support. Reviewers also note fair or reasonable pricing for the quality of care, success with anxious/reactive pets, and strong capabilities with exotics and specialty therapies.
💬Common Feedback & Suggestions
While reviews are largely positive, several owners reported long waits, overbooking, and difficulty reaching the clinic by phone. A few mentioned pricing surprises versus initial quotes and occasional rushed or curt interactions at reception. There were isolated concerns about outcomes or communication around procedures, and a small cluster of reviews questioned the ethics of a specific euthanasia case. Setting expectations on timing and estimates could address most of these issues.
🏥Clinic Specialties
- Exotic and avian medicine
- Dentistry and dental cleanings
- Spay/neuter and soft‑tissue surgery
- Acupuncture and laser therapy
- Canine blood donor program
- Management of congenital heart disease
🏷️Keywords
#compassionateCare#knowledgeableVets#friendlyStaff#endOfLifeCompassion#fairPricing#worksWithInsurance#shortNoticeAppointments#handlesReactiveDogs#exoticPetCare#dentalCare#surgeryServices#acupunctureLaserTherapy#longWaits#hardToReachByPhone#busyClinic#quoteAccuracyConcerns
Overall Ratings
🐾Tips for Pet Owners
- Book well in advance for non‑urgent visits and allow extra time, as the clinic can be busy and waits may occur.
- If your pet needs prompt attention, ask about same‑day or squeeze‑in appointments—several reviewers were accommodated.
- Request a detailed written estimate before tests or procedures to avoid pricing surprises.
- Let staff know if your pet is reactive or feral; they are experienced with these cases and covering carriers helps.
- Expect potential phone delays and plan accordingly when scheduling or following up.
Contact
Opening Hours
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Last updated: August 5, 2026