473 reviews
380A S Industrial Dr, , SK S6V 7L8
#compassionateCare#clearCommunication#thoroughExplanations+13
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What owners say
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What owners say
Awaiting owner input on cost explanations.
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What owners say
Awaiting owner input on TNR / stray-animal assistance.
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the clinic’s kind, compassionate team and knowledgeable vets who explain options clearly and aren’t pushy. Many noted how staff patiently answer lots of questions, provide caring next‑day follow‑ups, and make anxious pets feel safe, even accommodating special needs like moving exams outside. Reviewers also highlighted efficient visits, an easy-to-use app/online platform for booking and questions, and a clean, well‑kept facility. Long‑term clients expressed strong trust and regularly recommend the clinic.
💬Common Feedback & Suggestions
While most feedback is positive, several reviewers reported difficulty reaching the clinic or navigating phone systems, and a few described curt or unhelpful front‑desk interactions. Appointment waits can be long at times, and some said emergency care wasn’t available when needed. Pricing drew mixed comments: a few felt bills were higher than quoted or expensive for the services received, and one mention of a late fee and limited wheelchair access surfaced. Greater clarity on estimates, smoother phone access, and managing wait times were the main suggestions.
🏥Clinic Specialties
- Dentistry and dental surgery
- Spay/neuter and soft‑tissue surgery
- Allergy management and dermatology
- Anxious and fearful pet handling
- Senior and end‑of‑life care
- On‑site diagnostics and lab work
🏷️Keywords
#compassionateCare#friendlyStaff#knowledgeableVets#clearCommunication#patientWithQuestions#fearFreeHandling#followUpCare#cleanFacility#convenientApp#efficientVisits#longWaits#phoneIssues#pricingConcerns#billingSurprises#accommodatingScheduling#emergencyLimitations#wheelchairAccessIssues
Overall Ratings
🐾Tips for Pet Owners
- Book ahead when possible, as some reviewers reported longer waits for appointments.
- Use the clinic’s app/online platform to ask questions and manage bookings for faster responses.
- Request a written estimate and an itemized invoice to avoid billing surprises.
- If your pet is anxious, ask for accommodations (e.g., quieter handling or even an outdoor exam) as staff are receptive.
- For urgent or after‑hours issues, call first to confirm availability and have a backup emergency clinic in mind.
Contact
Opening Hours
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Last updated: August 5, 2026