Moose Jaw Animal Clinic

Surgery Internal Medicine Nephrology Exotic Pets Behavioral Medicine

What owners report about visiting

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The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the clinic’s compassion and kindness, especially during emergencies and end‑of‑life care. Many noted thorough, unhurried exams with clear explanations, options, and transparent estimates, and several pets improved quickly or had lives saved after timely diagnosis and treatment. Reviewers frequently highlighted friendly front‑desk staff, the ability to accommodate urgent or same‑day visits, and a clean, well‑kept facility. Long‑term clients expressed strong trust and said they would not go anywhere else.

💬Common Feedback & Suggestions

While most feedback is positive, a few reviewers reported lapses in communication or coordination (e.g., difficulty getting updates, medication quantity mix‑ups, and an instance of a delayed/no‑show appointment). A handful felt prices or add‑on recommendations were too high or pressured, and one person objected to policies requiring an exam before dispensing medications. There were isolated complaints about bedside manner and rare serious incidents, as well as limited weekend availability and periods without an exotics vet on staff. Overall, concerns were uncommon compared to the many strong endorsements.

🏥Clinic Specialties

End-of-life and euthanasia support (including farm calls)
Emergency and after-hours care
Spay/neuter and routine surgeries
Exotic and small mammal/avian medicine
Large animal and livestock care
Internal medicine and critical care (e.g., urinary blockages, diabetic care)

🏷️Keywords

#compassionateCare#friendlyStaff#explainsOptions#costTransparency#reasonablePrices#emergencyCare#endOfLifeSupport#thoroughExams#cleanFacility#fastAppointments#afterHoursSupport#exoticPetCare#largeAnimalServices#longTermClients#occasionalCommunicationIssues

Overall Ratings

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🐾Tips for Pet Owners

Call ahead for urgent issues or after-hours needs—reviewers were often squeezed in or connected with the on‑call vet.
Ask for treatment options and written estimates; many reviewers found the team transparent about costs.
If your pet is anxious, let the staff know—they’ve accommodated alternate entrances and gentle handling for nervous animals.
If you have an exotic pet (e.g., bird, rabbit, ferret, rat), phone first to confirm an exotics‑trained vet is available.
Book early for weekends or use their late‑open day when you need flexibility, and confirm appointment times to avoid delays.

📊 **Overall Ratings** - Medical Expertise: 90% satisfied - Service Attitude: 91% satisfied - Convenience: 84% satisfied - Pricing: 82% satisfied - Cleanliness: 93% satisfied - Recommendability: 92% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the clinic’s compassion and kindness, especially during emergencies and end‑of‑life care. Many noted thorough, unhurried exams with clear explanations, options, and transparent estimates, and several pets improved quickly or had lives saved after timely diagnosis and treatment. Reviewers frequently highlighted friendly front‑desk staff, the ability to accommodate urgent or same‑day visits, and a clean, well‑kept facility. Long‑term clients expressed strong trust and said they would not go anywhere else. 💬 **Common Feedback & Suggestions** While most feedback is positive, a few reviewers reported lapses in communication or coordination (e.g., difficulty getting updates, medication quantity mix‑ups, and an instance of a delayed/no‑show appointment). A handful felt prices or add‑on recommendations were too high or pressured, and one person objected to policies requiring an exam before dispensing medications. There were isolated complaints about bedside manner and rare serious incidents, as well as limited weekend availability and periods without an exotics vet on staff. Overall, concerns were uncommon compared to the many strong endorsements. 🏥 **Clinic Specialties** - End-of-life and euthanasia support (including farm calls) - Emergency and after-hours care - Spay/neuter and routine surgeries - Exotic and small mammal/avian medicine - Large animal and livestock care - Internal medicine and critical care (e.g., urinary blockages, diabetic care) 🏷️ **Tags** #compassionateCare #friendlyStaff #explainsOptions #costTransparency #reasonablePrices #emergencyCare #endOfLifeSupport #thoroughExams #cleanFacility #fastAppointments #afterHoursSupport #exoticPetCare #largeAnimalServices #longTermClients #occasionalCommunicationIssues 🐾 **Tips for Pet Owners** - Call ahead for urgent issues or after-hours needs—reviewers were often squeezed in or connected with the on‑call vet. - Ask for treatment options and written estimates; many reviewers found the team transparent about costs. - If your pet is anxious, let the staff know—they’ve accommodated alternate entrances and gentle handling for nervous animals. - If you have an exotic pet (e.g., bird, rabbit, ferret, rat), phone first to confirm an exotics‑trained vet is available. - Book early for weekends or use their late‑open day when you need flexibility, and confirm appointment times to avoid delays.