238 reviews
8737 Wellington Rd 124, , ON N1H 6H7
#compassionateCare#friendlyStaff#clearCommunication+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the vets and staff for being compassionate, professional, and thorough, with clear explanations and multiple treatment options. Many noted strong outcomes with surgeries (e.g., neuters, dental work) and emergencies, frequent follow-up calls, and an ability to handle anxious or large dogs gently. Same-day and weekend availability came up often as a major plus. Long-time clients highlighted years of trust and reliable care for multiple pets.
💬Common Feedback & Suggestions
A minority of reviews raised concerns about pricing transparency and quotes not matching final bills, with some finding certain tests costly. There were occasional reports of long waits, scheduling/communication mix-ups (e.g., missed confirmation calls), and seeing different vets from visit to visit. A few owners described misdiagnoses or postoperative issues and felt bedside manner could be rushed at times; one reviewer cautioned that ferret care was not strong here. Overall sentiment is positive, but clearer estimates, continuity, and communication would address most complaints.
🏥Clinic Specialties
- Emergency and weekend care
- Soft-tissue surgery (spay/neuter, lumpectomy/hernia, cryptorchid neuter)
- Dentistry and dental cleanings
- Cardiac imaging (echocardiograms)
- Rabbit and small‑mammal care
- Palliative and end‑of‑life support
🏷️Keywords
#compassionateCare#clearCommunication#thoroughExplanations#followUpCalls#weekendHours#sameDayAppointments#emergencyCare#reasonablePrices#priceTransparencyIssues#billingSurprises#longWaits#continuityOfCareConcerns#friendlyStaff#cleanFacility#handlesAnxiousPets#exoticPetCareLimited
Overall Ratings
🐾Tips for Pet Owners
- Ask for a detailed written estimate in advance, including lab work and any potential add‑on tests, to avoid billing surprises.
- If you prefer a specific veterinarian or have a referral test booked, confirm the clinician and appointment a day ahead and consider arriving a bit early as waits can occur.
- Let the team know beforehand if your pet is large, reactive, or anxious so they can plan a gentle, low‑stress approach.
- Budget accordingly and expect payment at the time of service; discuss costs and any financial constraints up front.
- For exotics—especially ferrets—confirm the clinic’s current experience or consider a dedicated exotics veterinarian.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Aortic Stenosis
Aortic Thromboembolism
Arteriovenous Fistula and Arteriovenous Malformation
Ascites
Atrial Fibrillation and Atrial Flutter
Atrial Premature Complexes
Contact
Opening Hours
Please call the clinic to confirm opening hours
Parking
435 Stone Rd W Garage
382m435 Stone Rd W, Guelph, ON N1G 4Y2, Canada
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Stonegate Animal Hospital is located at 292 Stone Rd W Unit 10A, Guelph, ON N1G 3C4. The closest listed public transport stop is Stone Road Mall Platform 3, a bus stop about a 6-minute walk away. If you are driving, 435 Stone Rd W Garage is listed nearby, about a 5-minute walk from the clinic.
Stonegate Animal Hospital's current opening hours are not listed, so you should call ahead to confirm before visiting. Reviews mention same-day and weekend availability, but availability can change by date and clinician schedule.
You can contact Stonegate Animal Hospital by phone at (519) 265-7224. Calling is the best way to confirm current hours, appointment availability, fees, and services before you go.
To book an appointment at Stonegate Animal Hospital, call the clinic to enquire about availability. If your pet is anxious, reactive, large, or needs a specific veterinarian or referral test, mention that when booking and confirm the details ahead of the visit.
Veterinary consultation fees vary by clinic in Canada and are not set by a government-published fee schedule; provincial health insurance such as OHIP does not cover pets. Call Stonegate Animal Hospital for a current quote, and ask for an itemized written estimate for procedures, lab work, imaging, dental care, or surgery. Because the clinic is associated with emergency and weekend care, after-hours or urgent visits may cost more than routine appointments. Pet insurance and third-party payment-plan options exist in Canada, but you should confirm directly whether any option applies to your visit.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but payment options can vary. Call ahead to confirm accepted methods, whether payment is due at the time of service, and whether any pet-insurance claim support or third-party payment-plan option is available.
Stonegate Animal Hospital is described as offering emergency and weekend care, and reviewers also mention same-day availability. Because urgent-care capacity can vary, call to enquire before arriving, especially for serious symptoms or time-sensitive concerns.
Stonegate Animal Hospital is associated with soft-tissue surgery such as spay/neuter, lumpectomy, hernia repair, and cryptorchid neuter; dentistry and dental cleanings; cardiac imaging including echocardiograms; rabbit and small-mammal care; emergency and weekend care; and palliative or end-of-life support. For exotics, especially ferrets, confirm the clinic's current experience before booking.
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Last updated: July 28, 2026