225 reviews
15 Surrey St W #4, , ON N1H 3R3
#compassionateCare#catOnlyClinic#lowStressHandling+13
Southgate Animal Hospital
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the veterinarians and staff for their compassion, clear communication, and for laying out diagnostic and treatment options with transparent price points. Many cited excellent outcomes across routine care and complex cases—spays, dental cleanings/extractions, emergency and major surgeries, allergy and autoimmune management, and cancer care—with thoughtful follow-ups and reminders. Reviewers also highlighted how gently pets are handled and noted that same-day or next-day appointments were often arranged for urgent concerns, with several pets even enjoying their visits.
💬Common Feedback & Suggestions
Reviews are overwhelmingly positive. A few owners noted that, as a popular clinic, routine appointments can sometimes require waiting up to about two weeks, and one person felt prices had risen recently. There were isolated administrative/service concerns (an account mix-up and one report of a pushy interaction), but these were rare compared with the many reports of friendly, helpful service.
🏥Clinic Specialties
- Dentistry and dental extractions
- Spay/neuter and soft-tissue surgery
- Oncology and compassionate end-of-life care
- Internal medicine and complex case management
- Acupuncture and herbal therapy
- Behaviour-aware care for reactive or anxious dogs
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#explainsOptions#gentleHandling#quickAppointments#occasionalWaits#fairPricing#followUpCalls#endOfLifeSupport#dentalCare#surgeryExpertise#integrativeMedicine#reactiveDogFriendly
Overall Ratings
🐾Tips for Pet Owners
- For routine checkups and non-urgent visits, book ahead—some reviewers reported waits of up to about two weeks due to high demand.
- Ask for treatment options and price ranges; reviewers consistently noted clear explanations and fair, practical recommendations.
- If your pet has an urgent issue, call early—many owners were accommodated the same day or next day.
- Let the team know if your dog is nervous or reactive so they can tailor a low-stress handling plan.
- Discuss dental care and post-op expectations in advance; owners reported smooth procedures and proactive follow-up calls.
Other areas this clinic treats
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Conditions commonly treated here
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Contact
Opening Hours
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Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Southgate Animal Hospital is located at 361 Southgate Dr Unit C, Guelph, ON N1G 3M5. No subway, light-rail, or train station was found within walking distance, so driving is likely the easiest option; street parking is typically available in the area, but check posted signage. If you are using transit, check Google Maps or the local transit agency for the nearest bus route.
Southgate Animal Hospital asks pet owners to call ahead to confirm current opening hours. This is especially useful before planning a visit for urgent concerns or time-sensitive appointments.
You can contact Southgate Animal Hospital by phone at (519) 822-9600. Calling is the best way to confirm hours, appointment availability, services, and current clinic policies.
To book an appointment at Southgate Animal Hospital, call the clinic to enquire about availability. For routine checkups and non-urgent visits, book ahead because some reviewers reported waits of up to about two weeks; for urgent issues, calling early may help, as many owners said same-day or next-day appointments were sometimes arranged.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule, and provincial health insurance such as OHIP does not cover pets. Call Southgate Animal Hospital for a current quote, and ask for an itemized written estimate before procedures such as dental work, surgery, diagnostics, or ongoing treatment. Pet insurance and third-party payment-plan options may be worth researching in general, but confirm any payment support directly with the clinic.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but you should call ahead to confirm what Southgate Animal Hospital currently accepts. Some clinics may also support pet-insurance claims or third-party payment plans, so ask in advance if that matters for your visit.
Southgate Animal Hospital is noted for dentistry and dental extractions, spay and neuter procedures, soft-tissue surgery, oncology and compassionate end-of-life care, internal medicine and complex case management, acupuncture, herbal therapy, and behaviour-aware care for reactive or anxious dogs.
Pet owners describe Southgate Animal Hospital very positively, especially for compassionate care, friendly staff, clear communication, gentle handling, follow-up calls, and practical treatment options with transparent price points. The provided summary reports high satisfaction for medical expertise, service attitude, cleanliness, pricing, and recommendability, while noting occasional waits for routine appointments and rare administrative or service concerns.
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Last updated: July 28, 2026