483 reviews
2319 Lorne Ave, , SK S7J 0S4
#compassionateCare#clearCommunication#surgeryExpertise+12
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, friendly team and vets who take time to explain options and answer questions. Many cited thorough exams and successful procedures (including dental work and surgeries), supportive end‑of‑life care, and being accommodated on short notice for urgent needs. Follow‑up calls/emails and a clean, calm environment that helps anxious pets were mentioned frequently.
💬Common Feedback & Suggestions
A minority of reviews describe issues with communication and bedside manner, including reports of rudeness or rough handling by specific clinicians and long hold times or slow responses, with some noting this particularly around a change in management. A few owners felt prices or product mark‑ups were high or said they paid for tests without clear value; there is one report of a vaccine error and others of missed issues or being turned away when late or near closing. Overall sentiment is strongly positive, but these experiences suggest confirming records, costs, and expectations in advance and allowing extra time for appointments.
🏥Clinic Specialties
- Dentistry and dental extractions
- Soft-tissue surgery (spay/neuter, mass removals)
- Emergency and same-day appointments
- End-of-life and euthanasia care
- Fearful and anxious pet handling
- Feline boarding (kitty condos)
🏷️Keywords
#compassionateCare#friendlyStaff#clearExplanations#thoroughExams#emergencySqueezeIns#anxietyAwareHandling#endOfLifeCare#reasonablePricing#followUpCalls#cleanFacility#easyBooking#strictPunctuality#pricingConcerns#communicationIssues#longHoldTimes#managementChanges
Overall Ratings
🐾Tips for Pet Owners
- Arrive a bit early and confirm your appointment time; several reviewers noted strict lateness policies and being turned away when late or near closing.
- If you have an urgent issue, call ahead—many reviewers were squeezed in for same‑day care, even as first‑time clients.
- Ask for an estimate and discuss options up front; a few reviewers mentioned higher costs, mark‑ups, or tests they didn’t find valuable.
- For nervous pets, request low‑stress handling and a quieter exit route; reviewers noted staff accommodate anxious animals and even offer alternate exits.
- Bring and verify your pet’s vaccination history at check‑in; one reviewer reported a vaccine mix‑up, so double‑checking can help avoid errors.
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Last updated: August 5, 2026