157 reviews
415 115 St E #8, , SK S7N 2X9
#compassionateCare#gentleHandling#catFriendly+13
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s kindness, compassion, and clear communication, noting vets and techs who take time to explain options and follow up after visits. Many highlighted gentle, fear‑free handling that kept nervous pets calm, along with thorough exams and the ability to accommodate same‑day or urgent appointments. Reviewers also appreciated the clinic’s care for a wide range of species, from dogs and cats to rabbits, hamsters, birds, and reptiles, and the supportive end‑of‑life care. The facility is frequently described as clean, bright, and welcoming.
💬Common Feedback & Suggestions
While the tone is largely positive, a recurring concern is pricing: several reviewers felt costs were high and that extra tests were suggested too readily, with some describing pressure or “upselling.” A few owners reported long waits or day‑long stays for routine diagnostics, as well as occasional lapses in communication or organization (e.g., unanswered messages, front‑desk/clinical miscommunication, or sensitive situations around euthanasia/aftercare). There are isolated critiques of diagnostic accuracy or treatment approach, including a case of post‑procedure complications and prolonged eye issues without resolution. These appear to be exceptions, but they are noted by multiple reviewers.
🏥Clinic Specialties
- Exotic and pocket pet care (rabbits, hamsters, guinea pigs, rats)
- Avian and reptile medicine (birds, geckos)
- End-of-life care and euthanasia support
- Urgent and same-day appointments
- Soft-tissue surgery and spay/neuter
- Dentistry and dental procedures
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExams#clearCommunication#fearFreeHandling#exoticPetExpertise#endOfLifeSupport#followUpCalls#sameDayAppointments#cleanFacility#highPrices#upsellingConcerns#longWaits#communicationIssues#boardingAvailable#knowledgeableVets
Overall Ratings
🐾Tips for Pet Owners
- Ask for an itemized estimate and discuss which tests are essential to help manage costs and avoid surprises.
- Call ahead for urgent issues—reviewers were often accommodated same day, and drop‑off appointments were available for some cases.
- If your pet is anxious, request their fear‑free handling techniques or schedule a happy visit to build comfort.
- For euthanasia or cremation, confirm aftercare preferences, timelines, and costs in writing to prevent misunderstandings.
- If you have an exotic species, mention it when booking so you’re scheduled with a vet experienced in that animal and bring prior records.
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Last updated: August 5, 2026