205 reviews
706 Duchess St #1, , SK S7K 0R3
#compassionateCare#thoroughExams#clearCommunication+13
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the team’s compassion, clear communication, and willingness to explain options without pressure, along with thoughtful aftercare. Many cited strong medical outcomes in emergencies and surgeries (including toxicities and foreign bodies), plus excellent care for exotics like reptiles, small mammals, and birds, and effective chiropractic support for mobility and back issues. Reviewers also valued how the clinic fits in urgent cases, offers helpful text communications and occasional late evening hours, and maintains a clean, welcoming space with a layout that helps manage reactive pets.
💬Common Feedback & Suggestions
A minority of reviewers felt pricing could be high or inconsistent, with a few noting unexpected fees or confusion over quoted costs. A small number reported serious concerns about care, including an exotic pet medication reaction and a case where chiropractic care was followed by complications. Some operational frustrations came up around online booking requests not being returned, deposit/refund policies and not accompanying pets during appointments, and lobby cats that can unsettle dog-reactive patients. Overall, though, critiques were outnumbered by positive experiences.
🏥Clinic Specialties
- Exotic and avian medicine
- Small mammals and pocket pets
- Canine chiropractic and mobility care
- Soft‑tissue surgery and spay/neuter
- Dentistry and dental extractions
- Emergency and urgent care
🏷️Keywords
#compassionateCare#clearCommunication#exoticsExpertise#chiropracticServices#emergencyFitIns#thoroughExams#friendlyFrontDesk#cleanFacility#lateEveningHours#textReminders#fairPricing#priceTransparencyIssues#policyConcerns#lobbyCats
Overall Ratings
🐾Tips for Pet Owners
- For urgent issues, call the clinic—reviewers say they often fit in emergencies and are open late on some days.
- Ask for an estimate up front and confirm fees (even for simple services like nail trims) to avoid surprises.
- If your pet is anxious or reactive, mention it when booking; reviewers note the team tailors handling and the layout allows for quieter entries.
- Bringing an exotic pet? Bring details on housing, diet, and husbandry—the vets frequently review and optimize setups.
- Discuss whether chiropractic is appropriate for your pet’s condition and review risks/benefits, as experiences were very positive overall but not universal.
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Last updated: August 5, 2026