The Grand Falls Veterinary Clinic

What owners report about visiting

Collecting owner reports|Help add what a visit is like

The information below comes from anonymous owner reports and keeps updating; we still suggest confirming with the clinic before your visit.

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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.

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Owner Review Summary

Distilled from Google reviews — see what pet owners actually say

👍What Pet Owners Praised

Owners consistently praised the friendly, compassionate and professional staff, often noting how knowledgeable they are and how clearly they explain care. Several described being fit in on short notice or helped in emergencies, and many highlighted kind, supportive end‑of‑life care. Surgical experiences, especially spays, were reported as smooth with excellent recoveries. Quite a few reviewers called the prices reasonable and said they would recommend the clinic, with some loyal clients returning for years.

💬Common Feedback & Suggestions

The most common concern was access: many reviewers said the clinic was not accepting new clients and that appointments could be hard to get, with some urgent needs turned away or long waits. A number of comments mentioned pricing frustrations (e.g., perceived high costs or emergency fees during regular hours) and a few cited diagnostic/communication issues, including one case where a pet was said to be fine before deteriorating. A small number raised policy or service concerns, such as not being allowed to be present during small‑animal euthanasia and one report of a rude receptionist. Cleanliness was rarely mentioned; one person praised an exceptionally clean operation, while another noted seasonal mess outside.

🏥Clinic Specialties

  • Spay/neuter and soft-tissue surgery
  • Urgent and emergency care
  • Compassionate euthanasia and end-of-life support
  • Preventive care and vaccinations
  • Nutrition and prescription diets
  • Ear and dermatologic issue management

🏷️Keywords

#compassionateCare#friendlyStaff#knowledgeableTeam#professionalService#clearCommunication#reasonablePrices#pricingComplaints#hardToBook#notTakingNewClients#shortNoticeFits#emergencyResponse#euthanasiaSupport#policyOnOwnerPresence#rudeFrontDesk#longTermClients#highlyRecommended

Overall Ratings

🐾Tips for Pet Owners

  • Book well in advance and confirm whether they are accepting new clients, as appointments can be hard to secure.
  • If you have an urgent issue, call to ask about same‑day or short‑notice availability—some reviewers were accommodated, but it varies.
  • Ask for written estimates and clarify any after‑hours or emergency fees that may apply even during regular hours.
  • If you wish to be present during euthanasia—especially for small pets—confirm the clinic’s current policy beforehand.
  • For issues like ear infections, request clear diagnostics and a treatment plan so you understand the cause and next steps.
📊 **Overall Ratings** - Medical Expertise: 89% satisfied - Service Attitude: 92% satisfied - Convenience: 47% satisfied - Pricing: 53% satisfied - Cleanliness: 50% satisfied - Recommendability: 93% satisfied 👍 **What Pet Owners Praised** Owners consistently praised the friendly, compassionate and professional staff, often noting how knowledgeable they are and how clearly they explain care. Several described being fit in on short notice or helped in emergencies, and many highlighted kind, supportive end‑of‑life care. Surgical experiences, especially spays, were reported as smooth with excellent recoveries. Quite a few reviewers called the prices reasonable and said they would recommend the clinic, with some loyal clients returning for years. 💬 **Common Feedback & Suggestions** The most common concern was access: many reviewers said the clinic was not accepting new clients and that appointments could be hard to get, with some urgent needs turned away or long waits. A number of comments mentioned pricing frustrations (e.g., perceived high costs or emergency fees during regular hours) and a few cited diagnostic/communication issues, including one case where a pet was said to be fine before deteriorating. A small number raised policy or service concerns, such as not being allowed to be present during small‑animal euthanasia and one report of a rude receptionist. Cleanliness was rarely mentioned; one person praised an exceptionally clean operation, while another noted seasonal mess outside. 🏥 **Clinic Specialties** - Spay/neuter and soft-tissue surgery - Urgent and emergency care - Compassionate euthanasia and end-of-life support - Preventive care and vaccinations - Nutrition and prescription diets - Ear and dermatologic issue management 🏷️ **Tags** #compassionateCare #friendlyStaff #knowledgeableTeam #professionalService #clearCommunication #reasonablePrices #pricingComplaints #hardToBook #notTakingNewClients #shortNoticeFits #emergencyResponse #euthanasiaSupport #policyOnOwnerPresence #rudeFrontDesk #longTermClients #highlyRecommended 🐾 **Tips for Pet Owners** - Book well in advance and confirm whether they are accepting new clients, as appointments can be hard to secure. - If you have an urgent issue, call to ask about same‑day or short‑notice availability—some reviewers were accommodated, but it varies. - Ask for written estimates and clarify any after‑hours or emergency fees that may apply even during regular hours. - If you wish to be present during euthanasia—especially for small pets—confirm the clinic’s current policy beforehand. - For issues like ear infections, request clear diagnostics and a treatment plan so you understand the cause and next steps.

Contact

Opening Hours

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Map

Clinic Address

44 Rue Ouellette, Grand-Sault, NB E3Z

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Based on 0 owner reports

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Source: Google Maps
Last updated: August 5, 2026