4.2
11 reviews
193 Restigouche Rd, , NB E2V 4P6
#friendlyStaff#helpfulTeam#kindAndProfessional+10
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What owners say
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the compassionate, gentle care and thorough explanations from knowledgeable veterinarians and techs. Many highlighted clear communication about treatment options, time taken to answer questions without rushing, and pets feeling comfortable during visits. Several noted quick appointment scheduling, efficient visits, and prompt help in urgent situations, with long-time clients expressing strong loyalty.
💬Common Feedback & Suggestions
The most frequent concern was pricing: multiple reviewers felt costs were high (e.g., spay quotes, tick medications), mentioned upselling of preventatives, or felt tests were unnecessary. A few policy and process issues came up, such as a follow-up consultation fee if the revisit is more than 10 days later and a military discount applied only if requested. There were occasional scheduling frustrations, including rescheduled/cancelled appointments and difficulty getting emergency slots. A small number of reviewers questioned diagnostic decisions or thoroughness, but the overall sentiment remained strongly positive.
🏥Clinic Specialties
- Preventive care and vaccinations
- Spay and neuter surgeries
- Emergency and urgent care
- End-of-life and euthanasia support
- Exotic and avian medicine
- Behaviour guidance and low-stress handling
🏷️Keywords
#compassionateCare#friendlyStaff#clearCommunication#explainsOptions#gentleHandling#quickAppointments#longTermClients#emergencyCare#cleanFacility#highPrices#upsellingConcerns#transparentEstimates#appointmentRescheduling#discountPolicyConfusion#endOfLifeSupport#exoticPetsWelcome
Overall Ratings
🐾Tips for Pet Owners
- Ask for detailed written estimates up front and discuss budget-friendly alternatives for medications and preventatives.
- If you are military, inquire about the discount at checkout, as reviewers noted it is applied only if requested.
- Book ahead and confirm your appointment to avoid rescheduling issues, especially for urgent needs.
- Clarify the clinic’s follow-up policy so you know if/when a revisit will incur an additional consultation fee.
- If the visit is urgent, call early and explain the situation—several reviewers were accommodated same day.
Contact
Opening Hours
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Last updated: August 5, 2026