4.1
1,607 reviews
5620 99 St NW, , AB T6E 1V2
#compassionateCare#skilledSurgeons#clearCommunication+13
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What owners say
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All of the above are anonymous, voluntary owner reports for reference only. They do not represent the clinic's official position; we still suggest confirming with the clinic before visiting.
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Owner Review Summary
Distilled from Google reviews — see what pet owners actually say
👍What Pet Owners Praised
Owners consistently praised the veterinarians and team for compassionate, patient care with clear explanations and options. Many cited successful outcomes from surgeries and urgent cases (from TPLO/ACL repairs and palate/nasal work to foreign body and bladder stone surgeries), as well as thoughtful follow‑ups by phone or text. Same‑day appointments, weekend availability, and fair, reasonable pricing were frequently highlighted. Several reviewers also noted support for rescues and a welcoming, low‑stress approach for anxious pets.
💬Common Feedback & Suggestions
While the majority of reviews are positive, a minority reported concerns. A few owners felt exams were rushed or incomplete, had communication lapses or delays (including lab follow‑ups), or encountered administrative issues and inconsistent front‑desk experiences. There were isolated but serious complaints about handling (including a wrong‑pet mix‑up and stressful restraint), disputed diagnoses, and billing surprises or quotes changing. Some mentioned longer waits, being turned away when short‑staffed, limited parking, and that weekend closing is earlier than expected.
🏥Clinic Specialties
- Orthopaedic surgery (TPLO/ACL)
- Soft‑tissue and foreign body surgery
- Urinary tract care and surgeries (blockages, bladder stones, PU)
- Dentistry and dental extractions
- Emergency and weekend urgent care
- Brachycephalic airway surgery
🏷️Keywords
#compassionateCare#friendlyStaff#thoroughExplanations#followUpCallsTexts#fairPricing#sameDayAppointments#weekendHours#emergencyCare#surgicalExpertise#patientWithAnxiousPets#cleanClinic#communitySupport#billingTransparencyIssues#communicationGaps#longWaits#handlingConcerns
Overall Ratings
🐾Tips for Pet Owners
- Call ahead for same‑day or weekend care and confirm weekend closing times, as they may close earlier on weekends.
- Ask for a written, itemized estimate and clarify exam fees and any prepaid items to avoid billing surprises or refund confusion.
- If your pet has cough/diarrhoea or could be contagious, be prepared to wait in your vehicle and plan for parking and weather.
- Mention any anxiety or handling needs up front; the team is generally patient and may offer quieter waiting options.
- Bring insurance forms—staff have been noted to complete and sign them before you leave.
Other areas this clinic treats
Common conditions in each area
Conditions commonly treated here
Note: this content is for general reference only — it is not a diagnosis.
Abortion, Spontaneous (Early Pregnancy Loss)-Cats
Abortion, Spontaneous (Early Pregnancy Loss)-Dogs
Abortion, Termination of Pregnancy
Breeding, Timing
Cryptorchidism
Eclampsia
Contact
Opening Hours
Please call the clinic to confirm opening hours
Frequently Asked Questions
Here are the questions pet owners ask most often — tap a question to read the full answer. For other concerns, please consult a licensed veterinarian.
Gateway Veterinary Centre is located at 4213 Calgary Trl NW, Edmonton, AB T6J 5P4. No public transit station data was provided, so check Google Maps or Edmonton Transit Service for current bus or LRT routing; if you are driving, parking availability is not confirmed, so call ahead or check local signage before your visit.
Gateway Veterinary Centre's current opening hours were not provided, so pet owners should call ahead to confirm. Reviews mention weekend availability, but weekend closing times may be earlier than expected.
No phone number was provided in the source data for Gateway Veterinary Centre. You can visit the clinic website at http://www.yegvet.ca/ for current contact details.
To book an appointment at Gateway Veterinary Centre, contact the clinic directly through its website or current listed contact details. Reviews mention same-day appointments and weekend urgent care, so call ahead if your pet needs timely care.
Veterinary consultation fees vary by clinic in Canada and are not regulated by a government-published fee schedule. Provincial health insurance does not cover pets, so call the clinic for a current quote and ask for an itemized written estimate for procedures; after-hours or urgent-care fees are typically higher, and pet insurance or third-party payment-plan options may be worth asking about in general terms.
Most Canadian veterinary clinics commonly accept Interac debit, Visa or Mastercard, and tap-and-go payments such as Apple Pay or Google Pay, but the specific payment methods for Gateway Veterinary Centre were not provided. Call ahead to confirm accepted payments, insurance claim support, or any third-party payment-plan options.
Gateway Veterinary Centre is associated in the source data with emergency and weekend urgent care. Call ahead before travelling, especially on weekends, because availability and closing times may vary.
Gateway Veterinary Centre's listed specialties include orthopaedic surgery such as TPLO and ACL procedures, soft-tissue and foreign body surgery, urinary tract care and surgeries, dentistry and dental extractions, emergency and weekend urgent care, and brachycephalic airway surgery.
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Nearby Veterinary Clinics
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Last updated: August 4, 2026